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Featured Job: VP @ Eventbrite

Eventbrite is seeking a Vice President of Customer Success in San Francisco, CA.

As the VP of Customer Success, you will lead our global customer success experiences, ranging from on-boarding, support, services, adoption, retention and renewals. Customer Success is absolutely vital to our long-term profitability–we are successful when our customers receive massive value from our service.

To learn more, or to apply online, visit the Eventbrite website.

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Featured Job: Senior Manager @ FedEx

FedEx is seeing a Senior Manager of Safety Health & Fire Prevention in Memphis, TN.

To manage, lead, plan, organize, direct and control a staff of safety managers and safety professionals ensuring safe operations which include but is not limited to vehicle, facility, worker, dangerous goods, ADFWP, ramp operations and fire prevention. Consults with officers and directors to ensure implementation and compliance of a comprehensive safety program. Ensures 365/24/7 coverage and response to customer needs and serious incidents.

To learn more, or to apply online, visit the FedEx website.

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Featured Job: Director @ Wright Medical

Wright Medical is seeking a Director of IT Governance and Compliance in Memphis, TN.

Director IT Governance and Compliance role is responsible for managing and coordinating all IT governance and compliance activities, enterprise wide. SOX 404 compliance is a significant part of the responsibilities and requires in depth knowledge of SOC compliance requirements. This role also directs the IT strategic planning process, with the IT product portfolio as focus.

To learn more, or to apply online, visit the Wright Medical website.

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Is there room for “fair” at work?

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One of the worst things that can happen to any employee is to find out they aren’t being treated the same as their coworkers. We’ve all been there. Perhaps you didn’t realize the person who sits next to you gets a week more of vacation. Or, maybe they have special permission to leave early every day. Or, they make more money than you do. Perhaps their mobile phone is paid for.

This grim discovery can make an otherwise pleasant job feel miserable. It’s like a wakeup call. You realize that your company doesn’t value you or your talents in the way you thought they did. It makes you second guess your future there. It makes you angry. It’s like your company has been cheating on you with someone else – someone younger.

Common complaints are that the coworker is less experienced, less knowledgeable, and produces less value for the company.  “They don’t know what they’re doing!” you may argue.

Unfortunately, in the corporate world of work, salaries and perks are not always decided in a way that’s considered fair. They’re based on other factors. First and foremost, they’re based on negotiation skills. They may also be based on other details, such as the school you went to or your salary history.

If you’ve discovered your benefits are out of balance, what should you do? One option is to go to your human resources department. You can certainly go through the process of asking for a better compensation package. And, in some cases, this may be a sound idea.

But, for the vast majority of cases, take the time to reflect on the situation. If you make a case and win, then what happens? Will you enjoy working for a company that wasn’t straightforward with you? Do you want to work for a boss who doesn’t believe in your skills enough to compensate you fairly?

It may seem a bit passive, but I’d encourage you to consider focusing on your future rather than on your past. Be happy that you finally know you’re being treated differently. Allow this knowledge to be a catalyst for change.

Take the time to look for a new company who will appreciate what you bring to the table. Find a new boss who will stand behind you and be your advocate. Look for a new place where you can truly grow your career.

Search for just the right opportunity. You want to avoid recreating the negative situation you have today. While you’re looking, don’t quit your current job. It may take time to find something new.

Once you find the perfect job, negotiate for a higher salary and more vacation. By ensuring you’re paid fairly, you will likely see a considerable pay bump on your way into the door of this new organization. Not only will you reap the benefits of more financial stability, but you will also know that your new boss truly values you – and is willing to pay you what you’re worth.

Angela Copeland is CEO and founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.

Featured Job: Product Owner @ lululemon

Apparel company lululemon is seeking a Product Owner of Web in San Francisco, CA.

The Web Product Owner is responsible for the Core guest-facing web based applications including lululemon.com, ivivva.com and all international sites. This role represents the “voice of the customer” by maintaining and prioritizing multiple backlogs to ensure that the team is working on stories that maximize business value and deliver necessary fixes and functionality to all guests. The Web Product Owner understands the value of using data and metrics to make the best decisions for our guests, anticipating their needs for additional features and functionality. The Web Product Owner works on one of the largest, most complex products, and drives significant innovation across the company. As The Web Product Owner your job is to continuously remove impediments for your team by working with multiple groups both internally and externally, while communicating a clear and concise product vision that embodies the digital strategy and direction of the digital organization. The Web Product Owner knows when to say no to requests and understands how to work with long-range directional initiatives while maintaining extremely short, rapid development sprints. The Web Product Owner works directly with the teams scum masters, product designers, lead engineers and group architects for all planning.

To learn more, or to apply online, visit the lululemon website.

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CCP105: Liz Funk, Conquering OCD at Work

Episode 105 is live! This week, we talk with Liz Funk in Troy, NY. Liz is a writer, speaker, and coach. She has written about careers, mental health, and wellness for USA Today, The Washington Post, Fast Company, and the Economist. She is also the founder of Befriend Your Glowing OCD Brain, a speaking and coaching business that raises awareness about OCD and helps people recover and create lives of their own design.

On today’s episode, Liz shares her insights on how OCD can create challenges in the workplace and what you can do to overcome those challenges. She also provides her tips on managing both stress and anxiety in order to be your best at work.

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Listen and learn more! You can play the podcast here, or download it for free on Apple Podcasts or Stitcher. If you enjoy the program, subscribe today to the Copeland Coaching Podcast on Apple Podcasts or Stitcher to ensure you don’t miss an episode!

To learn more about Liz, visit her website here.

Thank you to those who sent me questions! You can send your questions to Angela(at)CopelandCoaching(dot)com. You can also send me questions via Twitter. I’m @CopelandCoach. And, on Facebook, I’m Copeland Coaching. Don’t forget to help me out. Subscribe on Apple Podcasts and leave me a review.

 

Featured Job: Director @ Memphis Grizzlies

The Memphis Grizzlies is seeking a Director of Guest Services in Memphis, TN.

The Director, Guest Services is responsible for directing event services and staff services functions for FedExForum including Guest Relations, Staff Services, Public Safety, First Aid and Parking.

Responsibilities:

  • Develop annual business plans and strategies for the Guest Services Department.
  • Work with the Human Resources Department in the recruiting, selection and hiring of event staff.
  • Work with the Human Resources Department in the development and execution of event staff training programs, and continue programs consistent with providing championship guest services.
  • Manage evaluation process for all guest relations team members.
  • Responsible for managing employee scheduling process for Arena Operations Event Staff.
  • Work closely with the Director, Facility Operations and Director, Event Booking to ensure event staffing and deployment levels are correct and fall within event budget Pro forma.
  • Building working relationships with NBA Security, local, state and federal law enforcement and fire agencies.
  • Negotiate and manage execution of vendor contracts and onsite event management to include but not limited to:  Emergency Mobile Health Care; Memphis Police Department; Andy Frain Services, and AmeriPark.
  • In conjunction with other Directors and Vendor Partner Groups, develop, implement and consistently refine all front of the house policies, procedures and training.
  • Maintain ongoing communication with other departments to ensure effective and exceptional service delivery to both internal and external customers.

To learn more, or to apply online, visit the Memphis Grizzlies website.

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Featured Job: Manager @ Moo

Moo is seeking a Senior Product Marketing Manager in Boston, MA.

We’re looking for a passionate, talented problem-solver to join our team in Boston as Senior Product Marketing Manager. This is a new, exciting role here at MOO created with the goal of maximizing global revenue from Business Card (BC) sales. In this role, you will help spread the word about our existing Business Card products as well as help launch new features and use cases.

To learn more, or to apply online, visit the Moo website.

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Featured Job: VP @ iHeartRadio

iHeartRadio is seeking a Vice President of Acquisition and Retention in New York, NY.

The SVP of Acquisition is a strategy role with responsibilities for collaboration among marketing programming, digital, sales, and promotion and engagement teams in the creation and execution of marketing campaigns. These are campaigns that grow installs, registration, unique active listeners, total listening hours, as well as promotional campaigns that produce results for our advertising partners. The position requires a person with curiosity, a sense of urgency, excellent communication and strong organizational skills. Further, you want to be a part of a team that is leading the music streaming music revolution, while still pushing our existing products by combining market insights into a clear strategy. We are seeking a highly motivated self-starter who knows how to “fail fast” and succeed in building the best experience for music listeners world-wide. Lastly, you will be passionate about delivering innovative customer-focused products, constantly measuring progress, and continuous learning and improvement

To learn more, or to apply online, visit the iHeartRadio website.

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Featured Job: Director @ National Civil Rights Museum

The National Civil Rights Museum is seeking a Director of Operations in Memphis, TN.

The Director of Operations is responsible for the day-to-day management of the Museum operation. The Director is responsible for ensuring that guests to the Museum have a quality experience by demonstrating excellent customer service throughout the Museum, maintaining the facilities, its exhibits, and providing an enjoyable retail experience. The Director of Operations is responsible for managing administrative staff, both exempt and non-exempt, to deliver on the Museum’s mission.

To learn more, or to apply online, visit the National Civil Rights Museum website.

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