by Angela Copeland | Nov 2, 2016 | Job Posting
I’ve recently been sharing fewer jobs than in the past, but this particular position is really worth mentioning. It’s at an agency named Oden located in Memphis, TN. If you’re in the Memphis area (or would like to be in the Memphis area!), and you’re a marketing and technology person, you should check this out. I’ve been incredibly impressed with Oden, and this is a great opportunity for someone.
Below is the entire job description. If you are interested, email Oden your resume and cover letter at resumes@oden.com.
Creative/Marketing Technologist
The Creative Technologist empowers enterprises to take advantage of advancements in technology that streamline processes, improve communications with internal and external stakeholders, and steer companies forward while driving revenue.
You will lead, inspire, and grow staff surrounding technology, sharing your knowledge across departments and helping position Oden as a leader in digital experiences. On a daily basis, you will be tasked with working as a technical lead with teams that include developers, strategists, creative leads, IA/UX designers, web and video producers, production artists, database engineers, and outside technical resources to ensure exceptional customer experiences.
The Creative Technologist’s role is bridging ideas and technology.
Key Responsibilities
Lead solution evaluations with appropriate stakeholders in defining business, functional, and technical requirements to ensure tools and systems effectively enable operations.
Participate in client meetings where technology/development is discussed.
Assess requirements and explore feasibility and scope for projects.
Work closely with strategists, creative leads, and the broader project team to guide the execution of digital projects from an IA/UX and development perspective.
Provide system and application architecture guidance on project and client levels.
Provide ongoing management of live systems in collaboration with clients and internal and external partners.
Present to both internal and external audiences to help educate, inspire, and provide thought leadership on current and emerging digital technologies.
Qualifications
Bachelor’s degree in business, computer science, management information systems, engineering, or equivalent work experience. MBA or graduate school experience a plus.
5+ years’ ad agency or digital agency experience.
3+ years’ management experience.
Minimum 3 years’ experience developing applications using structured and/or object-oriented programming languages.
Minimum 3 years’ experience developing web-based applications.
Minimum 3 years’ experience implementing and customizing content management systems.
Demonstrated experience in designing and developing relational databases.
Experience and Skills
Experience delivering digital and marketing solutions in a B2B environment.
A deep understanding of modern web and mobile development along with an appreciation for compelling user experience and visual design.
Understanding of the strengths and limitations of current and emerging platforms.
Skill in business process workflow design, documentation, and technical implementation.
Problem solving, with sound judgment in complex situations.
Ability to provide strategic guidance and counsel to stakeholders in the assessment and development of existing and/or proposed processes and systems.
Self-motivation and proactivity; ability to work effectively with limited oversight and direction; attention to detail; organization skills; ability to manage resources, constituencies, projects of varying size, and multiple and competing priorities and deadlines.
Excellent written and verbal communication skills demonstrated through ease in presenting work and actively gathering feedback, both internally and with clients.
An enthusiasm for keeping up to date on emerging digital concepts and trends with the ability to translate that knowledge into actionable recommendations.
Expertise in various content management systems, digital platforms, online solutions, and middle-ware applications with a desire to maintain technical expertise and hands-on experience with cutting edge technologies.
by Angela Copeland | Nov 2, 2016 | Advice, Career Corner Column, Media
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In the 1989 film Field of Dreams, Kevin Costner’s character builds a baseball field after hearing a voice say, “If you build it, he will come.” As job seekers, it seems we often try to take a similar approach.
Let me explain. When looking for a job, we focus a tremendous amount of energy building the perfect resume, making a fantastic LinkedIn profile, and writing a compelling cover letter. We pour hours of work into these items. Then, the clock starts. Months pass by and we become increasingly frustrated. We begin to wonder, “Why haven’t I found a job by now?”
The problem is, a rumor has been going around. The rumor is this: if you’re interested in a job, the only thing you need to do is apply online. If you’re the right person for the job, the company will call you. It makes sense that we’d believe this rumor. It’s the official line companies have been telling us every day for years.
This approach seems perfectly reasonable – and, it allows is to avoid our biggest job seeking fears. For example, contacting a hiring manager directly can be a scary thing. We might be rejected. We might bother them, and they won’t want to hire us. So, we stick with the safe online route.
Then, when we receive the automated rejection e-mail, we try to make up a list of reasons as to why we weren’t the best candidate. We assume something must be wrong with us and our resume. It might be our experience, our education, or even our age. It’s an awful process that can damage even the best self-esteem.
Unfortunately, many of the online systems companies use (called applicant tracking systems) aren’t as perfect as we might hope. If we only submit an application online, there’s a good chance another human may never see our resume, no matter how qualified we are.
And, even if a real live person does see our online application, will the company really want to hire us? Hiring can be a risky undertaking after all. A hiring mistake can cost the company both time and money.
To avoid mistakes, hiring managers typically start with their own network first. They think, “Do I know anyone who might be a good fit for this job?” Then, they think, “Do I know anyone who knows anyone who might be a good fit for this job?” Rarely does the manager begin a search wondering who they might find on the internet.
Rather than be a passive stranger, we should take a bolder approach. We should introduce ourselves. Find the hiring manager. Find the head of the department. Find the HR person. Send an email. Send a LinkedIn connection request. At worst, the company may ignore us. But, otherwise, they may not have ever seen our resume in the first place. This is the kind of risk that’s worth taking.
As Babe Ruth once said, “Every strike brings me closer to the next home run.”
Angela Copeland is CEO and founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.
by Angela Copeland | Nov 1, 2016 | Advice, Career Coaching, Podcast
This week, I’m bringing you another bonus episode!
I was recently a guest on the Memphis Success Podcast with Darnell Reid. We talked some about my background, and the inspiration for Copeland Coaching. I want to share our conversation with you.
Listen and learn more! You can play the podcast here, or download it on Apple Podcasts or Stitcher.
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To learn more about the Memphis Success podcast, or Darnell Reid, visit www.memphissuccess.com.
Thanks to everyone for listening! I hope you’ve enjoyed this bonus episode.
If you have a question you’d like answered on a future Copeland Coaching Podcast, you can send your questions to Angela@CopelandCoaching.com. You can also send me questions via Twitter. I’m @CopelandCoach. And, on Facebook, I am Copeland Coaching. Don’t forget to help me out. Subscribe on Apple Podcasts and leave me a review!
by Angela Copeland | Oct 31, 2016 | Advice, Newsletter
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Happy Halloween!! 🎃🎃🎃 In celebration of this fun holiday, I wanted to share a piece I wrote for Monster.com about a nightmare interview I had.
A number of years ago, I was interviewing for a job in Pittsburgh. The
company flew me to Pittsburgh to interview in person.
I flew in relatively late at night and was taken by taxi to my hotel, with
the interview scheduled first thing the next morning.
As I unpacked my
suitcase, I realized I had forgotten the pants to my suit at home.
Uh oh.
My mind was racing as I went through the options of what to do:
Could I
wear the pants I’d flown to Pittsburgh in? No, they were sweatpants—and
I was interviewing at a large corporation.
Could I call a cab to take me to
a mall to shop for a new suit? No, it was around 10 p.m. and everything was
closed.
Could I go into a nearby 24-hour store and look for pants? No, the
only store nearby was a drugstore and they didn’t carry pants.
Could I have
a pair of pants shipped to me from home? No, all the shippers were closed
for the day.
This brainstorming went on for about an hour. I tried to calmly think of a
creative solution to this big problem.
Eventually, I found the answer
online.
It turned out, packages could be dropped off directly at the
airport until around midnight for FedEx, and could be delivered as early as
6 a.m. the next morning. The only catch was getting them to the airport.
So, then began the task of figuring out how to get pants from my apartment to
FedEx in a short period of time. The building manager was the only one with a key to my apartment, but I didn’t have her phone number. So I called a female neighbor who was friends
with another male neighbor who had a dog that the building manager walked every day—I knew he
would have the building manager’s personal contact information, and I knew my female neighbor had the dog owner’s phone number.
After a few calls, I got the building manager’s phone
number. Then, I called the building manager and asked her to give my backup
key to a friend who was willing to drive the pants to the airport.
Fortunately, the building manager was willing to do this and the friend got my key.
Then,
the friend entered my apartment and called me in order to locate the
correct pair of pants that matched the suit. After locating the pants, the
friend drove them to FedEx, which was at the airport, and set them to be delivered at the earliest
possible time.
Then, I alerted the hotel to contact me the moment the pants
arrived at 6 a.m.—which they did. The interview went smoothly and nobody noticed anything unusual.
The funny thing was that
one of the questions they asked was, “Tell us about a time you encountered
a problem and were able to find a creative way to solve it.”
It was the
perfect opportunity to share my story. The interviewers were both surprised
and very impressed. What started as a potential nightmare turned out to be
a big win.
I honestly don’t remember if I got that job, but I do remember that the interview went really well.
The lesson here: When it comes to job interviews, don’t expect everything to go perfectly. In fact, there’s often one thing that will go wrong. If you can plan on that one thing, it’s much easier to roll with the punches and have an overall positive experience.
Interviewing is not about answering every question exactly right, either. The hiring manager is much more likely to remember how they felt about you than how you answered each specific question. It’s much like the experience of going to a live comedy show. You don’t remember each joke that was performed, but you remember whether you laughed and had a good time.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Also, be sure to subscribe to my Copeland Coaching Podcast on
Apple Podcasts or
Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in
Apple Podcasts or
Stitcher.
Happy hunting!
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Angela Copeland
@CopelandCoach
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by Angela Copeland | Oct 26, 2016 | Advice, Career Corner Column, Interviewing, Media, Networking
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Sometimes, the devil really is in the details. This is especially true when it comes to the questions you ask when you’re looking for a job. Asking the wrong question, or not asking the right question can get you into trouble when you least expect it. And, it can be tricky to know when to ask which questions.
There are a few good rules of thumb to follow. The first applies to networking. When you’re meeting someone new, they want to get to know you first. They (in theory) have no specific ulterior motive, and they hope you don’t either. When you meet someone at a networking event, avoid asking if they’re hiring. Chances are good that they’re not hiring, and if you ask this up front, you may send the message that you’re not interested to get to know them unless they can give you something. But, do ask them if you can stay in touch. Ask for their business card. Ask to connect on LinkedIn. Ask to have coffee. Relationship building may eventually lead you down the path of a new job.
Another situation to be on the lookout for is when you find a job posted. You’ve found the perfect job at the perfect company. And, you’ve either found a great connection there – or you already have one. When you’re reaching out about a specific job, be up front about it. A hiring manager will want to know that you‘d like to be considered, so be sure to ask. Ask them if they have time to meet with you to discuss the position. Don’t hint around and hope they’ll get the drift. Be direct.
The most important place for questions is the job interview. It’s truly amazing how much your questions can influence the outcome of an interview. First, have questions – lots of them. Having a long list of questions doesn’t mean you have to ask all of them, but it does mean you’ll have options to go to when it’s your turn to ask questions. One of the primary complaints I’ve heard from hiring managers is that the candidate didn’t ask questions. The hiring manager assumes the candidate isn’t interested in the position (or worse, is lazy), while the candidate simply feels all their questions were answered during the job interview. Avoid this situation by asking a few questions at the end. But, keep your questions focused on the job. Do not ask questions that reflect an “all about me” attitude. Topics to stay away from include pay, vacation time, whether or not you can work from home, or anything else that isn’t specific to the work itself. And, always ask about the company’s timeline and what their expected next steps are.
As important as qualifications are, so are first impressions. The questions you ask will influence a hiring manager’s decision. Fortunately, there’s time to plan. If you draft your questions in advance and ask a friend for feedback, you’ll be on your way to success.
Angela Copeland is CEO and founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.
by Angela Copeland | Oct 25, 2016 | Advice, Employment Law, Podcast
Episode 117 is live! This week, we talk with Chip Cavagnaro in Memphis, TN.
Chip is an employment lawyer at Evans Petree. He represents clients in state and federal courts in all aspects of labor and employment law. He was selected by his peers for inclusion in the The Best Lawyers in America 2017 in the area of Labor and Employment Litigation for the second year. Chip is also a member of the Society of Human Resources Management and the Labor and Employment Law Section of the Memphis Bar Association.
On today’s episode, Chip shares his tips on employment law. Topics include: illegal interview questions, getting an offer in writing, and when to seek outside help.
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Note: This episode is meant to provide general tips. It does not offer specific advice for one situation. If you have a specific issue that you need help with, it is recommended that you contact an employment lawyer in your area.
Listen and learn more! You can play the podcast here, or download it on Apple Podcasts or Stitcher.
To learn more about Chip or to contact him for assistance, check out his website at http://evanspetree.com/professionals/charles-w-chip-cavagnaro-jr/
Thanks to everyone for listening! And, thank you to those who sent me questions. You can send your questions to Angela@CopelandCoaching.com. You can also send me questions via Twitter. I’m @CopelandCoach. And, on Facebook, I am Copeland Coaching. Don’t forget to help me out. Subscribe on Apple Podcasts and leave me a review!
by Angela Copeland | Oct 24, 2016 | Career Coaching
Dear Friends,
Today is a very special day! I’m excited to share that Copeland Coaching has passed a big milestone. Copeland Coaching is THREE YEARS OLD!!!
It’s been a fun, exciting, fulfilling journey. Thank you to everyone who has helped me out along the way. First, thanks to those who helped me setup the business. From help with my podcast to my company logo to putting together my office furniture, I couldn’t have done it without you. Thank you for your help, and thank you for believing in me!
To my clients, thank you for taking me along with you on your special journey. Helping you to find your purpose has been the most fulfilling work I’ve had the opportunity to do. Thank you for sharing your story with me. Thank you for letting me in. And, thank you for taking a risk to find your own true path. Thanks too for introducing your friends and family to me. I’m humbled every day when I receive referrals that weren’t just sent from one person, but from multiple people. Thank you for your friendship.
This has been an awesome journey. I’m looking forward to even more exciting things in 2017. Stay tuned, and happy hunting!
Sincere thanks,
Angela
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by Angela Copeland | Oct 24, 2016 | Advice, Networking, Newsletter
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I keep running into the same issue, over and over. Today, it’s weighing heavy on my mind, so I wanted to take a moment to share my thoughts with you.
All the time, I see job seekers who are working really, really hard. They’re at home, perfecting their resume and cover letter. And, they’re spending countless hours applying for jobs online. And, I mean HOURS. It could literally be their full time job.
After months of going through this exercise with no results, they’ll come to me. By this time, the job seeker is completely demoralized. They’ve lost hope. They’ve decided that they don’t have enough skills to procure any kind of job. They clearly are not a desirable candidate. And, they’re frankly not sure how they made it this far in life WITH a job. Clearly, they aren’t cut out for today’s new job market (…or so they think.)
It’s a terrible situation. The job seeker is giving up on themselves. And, why?
Because we are being conditioned (I hate to sound so dramatic, but frankly, it’s true) to think that ALL we need is our computer to find a job. As long as we have an internet connection and a LinkedIn account, we should be all set, right? Wrong.
I know that times have changed. I know that job seeking has evolved in the past twenty years. I get it. I’ve been here the entire time.
But, what hasn’t changed is this: PEOPLE. And, people make hiring decisions. When is the last time you hired someone from a blind ad on Indeed? It’s probably been a while. Instead, you reach out to your friends to see if they’d be interested. Then, you reach out to their network to see if someone they know might be interested.
I get it. Companies have been telling us all, “Submit your application on our website. If you’re a fit, we’ll call you.” Heck, the computer engineer in me wishes this were true.
But, it’s not! The online application systems are flawed. And, even if they weren’t flawed, there is no substitute for a personal connection.
The next time you get an automated rejection e-mail that says you weren’t a good fit for the job, don’t take it so personally. It’s not a reflection of your skills. It’s a reflection of the medium you chose to apply.
Instead of relying on technology to get a job, use it as a tool. Use websites like LinkedIn to find the hiring manager. Then, reach out to them directly and network with them — the old fashioned way. As much as technology has changed, one thing stays the same — people hire people. If you know the ones who are hiring, you’re more likely to be hired. It’s as simple as that.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Also, be sure to subscribe to my Copeland Coaching Podcast on
Apple Podcasts or
Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in
Apple Podcasts or
Stitcher.
Happy hunting!
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Angela Copeland
@CopelandCoach
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by Angela Copeland | Oct 19, 2016 | Advice, Career Corner Column, Informational Interviewing, Media, Networking
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Inevitably when I meet a job seeker, I ask a question that makes them pretty uncomfortable. Most of the time, the question is along the lines of, “Why don’t you send that hiring manager an email on LinkedIn?”
The person has very often found a job posting for their perfect job at a great company. But, they don’t have any connections at the company. So, I will suggest that they introduce themselves to the hiring manager – via LinkedIn or in an e-mail.
The most common objection is that the job seeker doesn’t want to bother the hiring manager. They feel that contacting the hiring manager directly would be breaking the rules. It would be going around the online system the company has designed. On top of that, they assume they’d be a bother to the hiring manager.
The thing to remember is this. It’s a great idea to apply online. But, online application systems aren’t perfect and there’s a chance your resume will never be seen by human eyes if you only apply online. In all likelihood, the hiring manager knows this. If you’re a qualified candidate, they will be more than happy to hear from you. They’re probably dying to find the right candidate to fill their opening.
On top of that, most hiring managers are themselves networkers. The higher you go up the food chain at most companies, the more your own networking abilities help to promote you. So, there’s a good chance that the hiring manager you email has done the very same thing before too.
And, the risk is pretty small. In a worst case scenario, the hiring manager will ignore your message. The chance that they will send you an angry response is very low. And, if you don’t contact them via e-mail, they may never know you exist in the first place.
You may be reading this and wondering how in the world you would find the name of the hiring manager if you don’t know them already. It can be tricky, but it’s often more possible than you think.
I’ll give you an example. Years ago, I was searching for a job when I came across a perfect digital marketing opportunity at a large company. I didn’t know anyone there, so I used LinkedIn to research who the hiring manager might be. I looked at the company’s page on LinkedIn. Then, I looked at all of the employees who worked there. I scanned each employee’s title until I found the vice president of digital marketing. I used LinkedIn to send him a message asking for a networking lunch, and the rest is history. Granted – I didn’t get hired right away, but after the company got to know me, my email paid off and I got the job.
The next time you’re hesitant to break the rules, ask yourself why. What’s the worst that will happen? And, if the worst isn’t too terrible, bend them a bit. It just might pay off.
Angela Copeland is CEO and founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.
by Angela Copeland | Oct 12, 2016 | Advice, Career Corner Column, Media
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As strange as I know it sounds, I think of looking for a job a little bit like dating. Unless you are a reality TV show contestant, you’ve probably never gone on a first date hoping the other person would marry you. You’re there to get to know them, and to decide whether or not to have a second date.
The same holds true with interviewing for a job. Just because a company looks attractive on the outside doesn’t automatically mean it’s a place you want to spend your time. You could end up with eight hours a day of stress, followed by unpleasant evenings trying to recover.
So, what are the red flags you should be on the lookout for? One of the biggest signs you should run the other way is an incomplete interview process. Perhaps the employer wasn’t terribly interested to interview you. Rather than ask you questions about your experience, they were trying to convince you they were a great place to work. This could be a sign that they’re having a hard time finding candidates. Alternatively, perhaps the hiring manager was not the one to interview you or to make the final hiring decision. Their boss loved you and made the decision for them. This may set you up for an uncomfortable relationship with your direct boss in the future.
Another red flag can be how many times the role you’re interviewing for has turned over in recent years. If more than two people have held a role in a four year period, you should wonder what’s going on.
A number of other red flags can show up at the very end of the interview process – after you’ve received an offer and are negotiating. Take note of the following: The employer refuses to provide the offer to you in writing. The employer forces you to make a decision in less than twenty-four hours. The employer requires you to start working in less than two weeks. You are interviewing for a senior role and the employer is not open to any negotiation around increased salary or vacation.
The most important red flag of all is when you get a bad feeling about a company. You aren’t sure why, but something isn’t adding up. Maybe the employees seem unhappy, the boss seems squirrely, or something else just seems off. Even if you can’t pinpoint the exact cause of your discomfort, don’t ignore it. There’s a reason you are unsure.
While you’re sorting through red flags, it can be helpful to learn what others are saying about the company. If you don’t have a personal contact you can turn to, check out sites like Glassdoor.com. Employees rate companies on the website much like diners rate restaurants on popular review websites.
Whatever you do, don’t be fooled. These red flags won’t go away just because you love the company. They often become worse. Know when to walk away from a company just like you would from a bad date.
Angela Copeland is CEO and founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.
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