by Angela Copeland | Feb 5, 2018 | Media, Month in review, Newsletter
Happy February! Can you believe it – we are really into 2018. If you haven’t started on your 2018 job search, now is the time.
In celebration of starting off strong, I want to share my January recap with you. I had a number of wonderful opportunities to share tips on job searching throughout the month. Below you will find links to an article I wrote for Forbes about 2018 job search trends, a TV interview from Live @ 9 on WREG News Channel 3, four new episodes of the Copeland Coaching Podcast, and more!
If you haven’t already, please be sure to subscribe to the Copeland Coaching Podcast on Apple Podcasts. It makes the show easier for other job seekers to find.
And with that, I hope you enjoy these tips from January! Have a wonderful week!
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Hunting for that perfect job
I had the opportunity to speak about 2018 employment trends on Live @ 9. Huge thank you to Marybeth Conley and Alex Coleman for bringing me back again to talk about what you can do to prepare for your 2018 job search.
If you missed the segment, you can click here to watch the entire thing, and get all the tips.
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What to Expect If You’re Hiring or Looking for Work in 2018
I had the opportunity to write another piece for Forbes this month about what job searchers can expect this year.
Last year was an exciting time to find a new job. Despite natural disasters and political changes, the U.S. added over 1.9 million new jobs. This year stands to be another year of change.
Wouldn’t it be great to know just what we can expect in 2018? Glassdoor.com has released a study to help predict the days ahead. Spearheaded by Glassdoor Chief Economist Dr. Andrew Chamberlain, the study points out the next big disrupters in jobs and hiring.
To learn about all of the 2018 job search trends, and what you should do, check out the entire Forbes piece here.
Copeland Coaching Podcast
I had the honor of interviewing four great guests this month for the Copeland Coaching Podcast. You can check out all of the episodes on Apple Podcasts or wherever you get your podcasts. If you haven’t already, please also be sure to subscribe to the Copeland Coaching Podcast in Apple Podcasts. It makes the show easier for others to find it.
Joe Navaro, Author & Body Language Expert – Joe is an international bestselling author and body language expert. He spent 25 years at the FBI, working as both an agent and supervisor in the areas of counterintelligence and counter terrorism. We talk about non-verbal communication and how to improve your body language during job interviews.
Mark Sanborn, Author of Potential Principle – Mark is an international inspirational keynote speaker and author of seven best-selling books that have topped the New York Times, Wall Street Journal, and USA Today. We talk about escalating your performance at work, and how to be identified for internal promotions.
Amy Wrzesniewski, Professor at Yale University – Amy is a professor of organizational behavior at the School of Management at Yale University. Her research interests focus on how people make meaning of their work in difficult contexts, including stigmatized occupations, virtual work, and the absence of work. We talk about the tie between purpose and meaning of work, and how closely our career is tied to our identity.
Isaac Lake, Career Rebranding – Isaac is a Manager of Brand Performance Support at Hilton. Previously, Isaac worked at the University of Memphis where he was the Manager of Facilities and Programs at the University Center. We talk about the biggest difference in working in corporate and in education – and tips on how you can make a major career shift.
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To Market
I joined Dr. Scott Davis on his podcast, To Market. Scott is a professor at the University of Houston. We talked about how to manage your job search, and how to keep the entire process a secret. We also talked about how to negotiate and when to look for your next gig after business school.
Check out the entire episode on Apple Podcasts here.
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15 Best Ways To Build A Company Culture That Thrives
I’m thrilled to be included in this piece on Forbes. It may come as no surprise to you that my tip for creating a culture that thrives is to create a respectful workplace.
In 2018, one of the most important parts of building company culture is related to creating a workplace that is respectful. In light of so many corporate problems in 2017, we need to work together to treat others with the same level of respect that we want to be treated with — even when that person is different than us or may have different personal values than we do.
Check out all 15 of the tips for building a great company culture on the Forbes website.
The Emotionally Intelligent Recruiter
I spoke to Caroline Stokes on her podcast, The Emotionally Intelligent Recruiter. Caroline is the Founder of her firm at FORWARD Executive Search & Executive Coaching. We break down the many ways that candidates face emotional challenges when job hunting. We also talk about ways that recruiters and HR representatives can mitigate some of the emotional tolls.
Check out the entire episode on the Emotionally Intelligent Recruiter website.
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The Ultimate Layoff Survival Guide
If you’ve been recently laid off, check out this piece by Magnify Money. It gives great tips for the first things you should do if you’ve been let go. Here’s my tip:
Exit your current job with grace. Anything you can do to leave on a good note is a good idea. Thank you notes and goodbye lunches all help to give positive closure.
To check out all the tips, visit the Magnify Money website here.
Dear Hiring Managers: These 10 behaviors are scaring off your interviewees
Notice a theme this month? It’s all about creating a culture of respect. Ivy Exec included me in their piece on how to be better hiring managers. Here’s my tip:
When the hiring manager shows signs of being unreliable or inconsistent, the job seeker notices — and it does factor into their decision whether or not to accept a job offer. The hiring manager should treat the candidate the way they would also want to be treated. Be on time. Be prepared. Provide feedback to the candidate in the timeline promised. Treat the candidate with respect.
Check out all the tips on the Ivy Exec website.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Also, be sure to subscribe to my Copeland Coaching Podcast on
Apple Podcasts or
Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in
Apple Podcasts or
Stitcher.
Happy hunting!
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Angela Copeland
@CopelandCoach
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by Angela Copeland | Jan 31, 2018 | Application, Career Corner Column, Job Posting, Job Search, Networking
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If you’re looking for a job, there’s a good chance you’re applying online. And, chances are good that applying online is your go to option. It makes sense. The last time you reached out to a HR person at a job fair or on LinkedIn (or anywhere else), they said, “Apply online. If you’re a good fit, we’ll call you!” They may even have said, “Don’t reach out to us. We review every application carefully.”
Don’t be fooled. In most cases, they’re giving you the company line. They’re telling you the official rules of the game. But, this is the thing: people hire people. Yes, you heard me right. People hire people.
Most hiring managers do not post a new job and then think, “I sure hope our company website lands me a great hire this time!”
Most hiring managers post their jobs to the company website because they have to. It may even be automated. When they got the approval to hire someone, the powers that be took a copy of the job description and uploaded it into a system somewhere – and bam, it showed up on the company website.
When a hiring manager gets approval to hire someone, this is what they typically think. “Hmm… do I know anyone who might be able to do this job? Or… I wonder if I know anyone who knows anyone.”
This process makes sense if you think about it. When’s the last time you found a new doctor solely from the internet? You probably asked friends for a recommendation. Iif you couldn’t find a recommendation, you may have looked at reviews online. But, chances are good you asked around first. It works the same way with hiring.
Does this mean you shouldn’t apply online? No. Apply online. But, then think of how you can meet the real life people who will be making this important hiring decision.
If you go the route of applying online only, it may take you hundreds of applications to land an interview. I hear from people every day who have applied to 100 or more jobs online, only to receive very few callbacks.
If you’re the exception to this rule, awesome. There are exceptions. For example, you may have a skillset that’s rare where you live. Or, maybe you do something that’s incredibly specialized. I have a friend who is an Abinitio developer. Ever heard of it? Me either. And because this friend has such a specific (and rare) skillset, he could probably apply online and get a call back. But, most jobs aren’t like that.
Go old school with your job search to find success. Find the hiring manager and get your resume to them – via a friend, email, or US Mail. The internet is amazing for research. Never have we had so much data about companies at our fingers. But at the end of the day, people hire people.
Angela Copeland, a career coach and founder of Copeland Coaching, can be reached at copelandcoaching.com.
by Angela Copeland | Jan 29, 2018 | Interviewing, Job Application, Job Interview, Job Search, Newsletter
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As you already know, I started my career in the technology world. My undergraduate degree is computer and systems engineering, with a concentration in manufacturing. It’s like a combination of computer programming and electrical engineering, with a little mechanical engineering for good measure.
A decent part of my career has been spent creating new things. Whether it’s a technology, a website, or a marketing strategy – I was working on some kind of new idea.
But, this is the thing. New ideas fail. They fail a lot. They’re risky.
So, how do you get technologists to take the risks that are needed in order to come up with new ideas?
There’s more than one answer to this question, but one practice is what’s known as “test and learn.” According to Wikipedia, the test and learn process is designed to answer three questions.
- What impact will the program have on key performance indicators if executed across the network or customer base?
- Will the program have a larger impact on some stores/customers than others?
- Which components of the idea are actually working?
In other words, try something. See if it works. If it doesn’t work, adjust it and try something else. A CEO of Capital One, Richard Fairbank, described the test and learn process as, “a marketing revolution that can be applied to many businesses.”
So, what if that ‘business’ were actually your ‘job search’? What if you could start a job search without knowing all the answers? Or, you could go for an interview at a company without knowing for sure if you would take a job offer, if it was given?
When it comes to job searching, there’s not just one way to do it. There’s not one perfect elevator pitch or one right resume format. Thinking there’s one right answer will leave you frustrated to say the least.
Take a little pressure off of yourself. You don’t have to get it right the first time, or every time. But, if you don’t try at all, you’ll definitely fail.
If you give something a shot and it doesn’t work the way you want it to, adjust your approach. Then, try again. And, adjust your approach again, and try again. This is a never ending process.
I truly believe a test and learn approach might free us a bit from the idea of failure. And, it would give us more time to focus on landing that next job.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Also, be sure to subscribe to my Copeland Coaching Podcast on
Apple Podcasts or
Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in
Apple Podcasts or
Stitcher.
Happy hunting!
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Angela Copeland
@CopelandCoach
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by Angela Copeland | Jan 24, 2018 | Career Corner Column, Job Application, Job Interview, Job Search, Resume Writing
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I love resumes. They’re a very important part of your job search. They allow you to brand yourself. You can feature your past work experience. A resume allows you to highlight accomplishments, such as awards and education. It allows you to share who are you, and who you want to be in a future career.
But, if you had one hundred hours to use on your job search, how exactly would you divide up your time?
Many job seekers would devote ninety-five percent of their time to their resume. It makes sense, right? If your resume is perfect, then you ought to get a job faster. Because, job fit is determined by experience. And, experience is outlined in your resume, right?
Well, sort of. But, not exactly. In reality, many job offers are determined by other factors – like who you know. Look back at your own resume and think about how you got each job. If you landed every job by applying online with the perfect resume, you’re an exception to the rule. Most people find jobs through other people.
Does that mean resumes don’t matter? No, they’re important. But, it does mean that you should update your resume and then move on to other job search activities. For example, spend more time researching the companies you want to work for. Devote time to meeting new people and networking with people you already know.
One of my most successful friends has a six page resume. For years, I’ve had a burning desire to update it and shave it down to two pages. But, before I have ever been able to get my hands on that resume, the friend has already landed a new job. He has both unique skills and a strong network of contacts. Most likely, his resume is a complete afterthought. It’s a formality. After a company has decided to hire him, he submits the resume to complete the hiring process. It’s simply a checkbox.
What’s the lesson in this? Is it that you should forget your resume completely? No. The resume remains an important part of your job search materials, along with your cover letter, your elevator pitch, and your LinkedIn.
But, your resume is not the ultimate destination. If you feel that your resume is high quality and you’re still not landing interviews, step back and look at the bigger picture. Take a look at your entire job search process. Aside from updating your resume, what else could you do?
Consider spending more time at networking events. Ask more friends to have coffee meetings with you. Connect to new people you want to know (but don’t yet know) on LinkedIn. Volunteer for nonprofit boards.
If you spend your time looking for ways to connect and to grow your professional network and your business skills, you will go much farther in your job search than if you stay behind your computer screen.
Angela Copeland, a career coach and founder of Copeland Coaching, can be reached at copelandcoaching.com.
by Angela Copeland | Jan 23, 2018 | Advice, Career Coaching, Career Fulfillment, Career Reinvention, Career Transition, Personal Brand, Podcast
Episode 155 is live! This week, we talk with Isaac Lake in Memphis, TN. Isaac is a Manager of Brand Performance Support at Hilton. Previously, Isaac worked at the University of Memphis where he was the Manager of Facilities and Programs at the University Center. This is Isaac’s second time on the Copeland Coaching Podcast. He’s a former client and a friend. On this episode, we check back in with Isaac after 3.5 years at Hilton.
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On today’s episode, Isaac shares:
- The biggest differences between working in a corporate environment and at a university
- Which transferable skills (and side hustles) helped him to transition into corporate
- The role of networking in the job search
- Advice for others looking to make a major career shift
Listen and learn more! You can play the podcast here, or download it on Apple Podcasts or Stitcher.
To learn more about Isaac, you can find him on LinkedIn.
Thanks to everyone for listening! And, thank you to those who sent me questions. You can send your questions to Angela@CopelandCoaching.com. You can also send me questions via Twitter. I’m @CopelandCoach. And, on Facebook, I am Copeland Coaching.
Don’t forget to help me out. Subscribe on Apple Podcasts and leave me a review!
by Angela Copeland | Jan 22, 2018 | Job Application, Job Posting, Job Search, LinkedIn, Networking, Newsletter
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There’s a question that many new job seekers are thinking about. “Do I really need to use Linkedin, and how can I use it effectively?”
The first answer is straightforward. Yes, you need to use LinkedIn. You need to use it for your job search. And, honestly, you need to use it before your job search. It should be part of your professional brand – similar to carrying a business card. Integrating LinkedIn into your daily business practice will make it both easier and more effective in the long run.
So, the next question is around how to use LinkedIn effectively. Sometimes, people ask me if there’s a course they can take. And actually, I do teach a workshop about LinkedIn. But in reality, you don’t need a special class to use LinkedIn.
The main thing you need to do to become good at LinkedIn is use LinkedIn. You heard me right. Use it. It’s like Facebook. If you only looked at Facebook every six months, you might wonder how it works. It would be a bit unclear how to find your friends or how to accept party invitations. But, if you’re like most people, you use Facebook every day. And, after a while, it becomes second nature.
So, where to begin? First, you need a profile picture. I get it. You may not really like putting up photos of yourself. You may not have a recent photo you like. I totally hear you. But, in order to use LinkedIn effectively, you’ve gotta do it. Don’t feel like you need to hire a professional photographer. A friend could even take a decent photo on your smartphone. Just be sure that you look professional and the photo is only you. Ideally, you want to smile.
Next, fill out your profile. Put in as much information as you can. Include a mini-bio of yourself in the Summary section. Include your jobs in the Experience section, along with detail about what you did. Include your degrees (but omit the year you graduated). Fill it out – all of it.
Then, ask your trusted contacts to leave reviews of your work under the Recommendations section.
If you’re really feeling ambitious, turn on the “open candidate” feature. This is where you let recruiters now that you’re open for new jobs. It’s also a place where you can leave notes for recruiters about your dream job, including desired job titles, locations, and industries.
Now, get out there and use LinkedIn. Follow companies, participate in discussions, share articles, connect to colleagues and yes – do consider connecting to someone you don’t already know in real life. After all, how are you going to meet new people if you don’t meet new people?
That’s it. Just like Facebook, the more you use LinkedIn, the easier it gets. The more intuitive it becomes. The more aware of little features you become. It’s just that simple.
Remember, don’t put information on LinkedIn that you wouldn’t want your boss to see. Don’t share confidential company stats. And, definitely don’t SAY that you are looking for a job.
There’s no secret to it. Well, except maybe this one. The secret to using LinkedIn is to use LinkedIn. :c)
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Also, be sure to subscribe to my Copeland Coaching Podcast on
Apple Podcasts or
Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in
Apple Podcasts or
Stitcher.
Happy hunting!
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Angela Copeland
@CopelandCoach
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by Angela Copeland | Jan 17, 2018 | Career Corner Column, Career Fulfillment, Career Transition, Happiness, Mental Health
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Have you ever wished you were the top executive in your department? For many, becoming a C-level executive can be a lifelong goal. Whether it’s Chief Executive Officer, Chief Marketing Officer, or Chief Financial Officer – the C-suite has real perks.
Let’s start off with recognition. Making it to the C-suite means that people respect you. Not only do you know about the subject matter at hand, but you’re a strong leader and you make a big difference to the company. Then, there’s the pay. C-level execs often make exponentially more than other employees.
Making it to the corner office can often take years of hard work and sacrifice. When you make it there, it’s like you’ve found your destination. You’re where you were always meant to be. The climb is over. It’s time to get to work, making a lifelong contribution.
I suspect there as a time when this was true. But, generally speaking, that was a time before me. Over the years, I’ve worked with a number of C-level executives at work. And, as I reflect back on those great folks, they’ve all switched jobs since I first met them.
According to the Wall Street Journal, the average tenure for a Chief Marketing Officer was 3.5 years in 2016. The average tenure of a CEO was 7.2 years and the average tenure of a CFO was 5.7 years.
These tiny numbers make some sense. As companies are pressured to make money, they constantly revise their business strategies. And, new strategies require new strategists.
The problem is, when a company changes their corporate guard, the executives left without a job are hit hard. It can take them months, or years to find new employment on the same level. It most certainly leaves the impacted executives wondering what’s wrong with them.
In reality, nothing is wrong. It may have taken them ten or twenty years to land the title of Chief. That period of hard work was like a long interview. And really, each company only needs one CEO, one CMO, and one CFO. They are both the most coveted roles and the rarest.
So, what’s the point of all of this? I don’t want to discourage you from a corner office dream. But, if this is part of your future career, take today’s business environment into account with your personal career plan. The C-suite has changed. Once you do land a top spot, carefully plan your financial future. By living below your means and creating a financial safety net, you loosen the corporate handcuffs that can otherwise hold you hostage.
If you’ve already made it to the top and you find yourself without a job, remember that you’re not alone. This is a phenomenon that many executives are facing today. To make it through with the least number of bumps and bruises, give yourself a generous amount of time to land your next big gig.
Angela Copeland, a career coach and founder of Copeland Coaching, can be reached at copelandcoaching.com.
by Angela Copeland | Jan 16, 2018 | Advice, Happiness, Mental Health, Outplacement, Podcast, Stress, Unemployment
Episode 154 is live! This week, we talk with Amy Wrzesniewski in New Haven, CT. Amy is a professor of organizational behavior at the School of Management at Yale University. Her research interests focus on how people make meaning of their work in difficult contexts, including stigmatized occupations, virtual work, and the absence of work. She also researches the experience of work as a job, career, or calling. Her current research involves studying how employees shape their interactions and relationships with others in the workplace to change both their work identity and the meaning of the job. She teaches both on managing groups and teams, and global virtual teams.
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On today’s episode, Amy shares:
- The tie between purpose and meaning in work
- How closely our career is tied to our identity
- Why we may regret our occupational choices mid-career
- Whether or not having purpose at work can increase your success
- A common mistake job seekers make
- The impact of unemployment on our identity
Listen and learn more! You can play the podcast here, or download it on Apple Podcasts or Stitcher.
To learn more about Amy, find her on the Yale website and on YouTube.
Thanks to everyone for listening! And, thank you to those who sent me questions. You can send your questions to Angela@CopelandCoaching.com. You can also send me questions via Twitter. I’m @CopelandCoach. And, on Facebook, I am Copeland Coaching.
Don’t forget to help me out. Subscribe on Apple Podcasts and leave me a review!
by Angela Copeland | Jan 16, 2018 | Career Transition, Headhunter, Outplacement, Recruiter
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Dear Friends,
I hope your 2018 is off to an excellent start! I hope you had a great holiday season and are making progress on your New Year’s resolutions.
This is my New Year’s resolution! I wrote to you last November to say I’m expanding my career services. This email is a follow up to that message, to provide more information.
First, you should know that I am continuing to focus on career coaching. If you are an individual job seeker, nothing will change for you. I look forward to continuing to support you through your job search in 2018 the same as in 2017.
If you are a hiring manager, I am now available to help with your corporate recruiting and placement. And, if your organization is going through a restructuring and you would like help with your impacted employees, I now offer outplacement services. I will also continue to offer public speaking and classroom teaching.
A number of folks have asked WHY I have decided to expand my services. The answer is this. For some time, I have been providing corporate outplacement services to organizations that have gone through layoffs. I’ve met with a number of large groups and have worked with individuals at some of the organizations you’ve heard about on the news. But, before now, I haven’t publicized this information. Similarly, for the last four years, hiring managers have leaned on me for help when they need to find great candidates. In other words, these are services I have been providing, but had not officially announced.
If I can help your organization, please don’t hesitate to email me, or to call me at 901-878-9758. I’m happy to answer any questions you may have. You can also learn more about my corporate outplacement services and corporate recruiting services on my website (where you will also find downloadable PDFs about each).
Again, if you are an individual job seeker, nothing will change. I look forward to helping you to achieve your goals in 2018 through career coaching!
My current list of career services includes:
- Individual career coaching
- Corporate outplacement services
- Corporate recruiting services
- Corporate public speaking
Thank you for all your support! And, thank you for pushing me to expand my service offering. I couldn’t have done this without you.
Sincerely,
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by Angela Copeland | Jan 15, 2018 | Company Culture, Company Review, Happiness, Newsletter
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If we learned anything from 2017, it’s that there’s more going on behind the doors of Corporate America than we thought. What initially started as a few rouge senior level executives showing their birthday suits to employees ended up revealing a much larger problem. The issue was far more widespread than we may have realized.
Who could have guessed what momentum the #metoo movement would have? It seems that people from far and wide (and from all different backgrounds) can relate.
As shocking and disappointing as this new reality is, there’s one very positive thing coming out of it. It’s getting us talking. We’re talking to each other about our experiences at work. And, it’s getting us to rethink what we want in our workplace.
As a young engineer, I remember how odd going to work felt. Not only did I feel different than my coworkers, but they thought that I was different than them too – and they told me so, through their words and their actions. I remember bringing this confusing topic up to loved ones who worked in different industries. I often felt dismissed. “This problem has already been solved,” was the message I received back. So, like many other people, I learned to work around the problem.
But now, we’re talking. And, we’re aware that maybe there’s still some work to do. And, we’re thinking about what we want – and who we want to be in the future. Although the public dialogue we’ve been having isn’t perfect for lots of reasons, it’s a start.
2018 is a great year to think about what a healthy workplace looks like to you. Where do you really want to work? What values do you hold dear, and do they align to the corporation’s values? Is your boss someone you respect? And, even if your company treats you well – do they treat your coworkers with respect?
Very often in business, there are things much more important than money. Yes, we go to work each day to receive a paycheck. But, it’s so much more than that. On some level, it’s our identity. Where we work and who we work with shapes who we are. It shapes what we think about.
I don’t know about you, but I would rather make a little less money and work for an organization that I believe in. And, I definitely don’t want to work for a company that isn’t treating everyone fairly and with a basic level of respect.
If you’re still feeling the shock of 2017, 2018 may be a good time to check-in with yourself about your company.
Does the company offer a product or service that you believe in?
Do you feel like you’re doing purposeful work?
Does the company treat all of its employees with a level of respect and equality?
Do your personal values align to that of the company and its executives?
Many times, these are things we forget to think about when we’re searching for a new job. In the moment, we may just want to land an offer.
But, when there’s a little downtime, it’s always a good idea to think back and reflect. Is this company a healthy place to be? Is this how I want to spend my life?
And, if the answer to these questions is no… it may be the right time to start looking. After all, January is the perfect time to kick off your new job search and your new you!
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Also, be sure to subscribe to my Copeland Coaching Podcast on
Apple Podcasts or
Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in
Apple Podcasts or
Stitcher.
Happy hunting!
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Angela Copeland
@CopelandCoach
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