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Panel Interview Fears

Have you ever had a panel interview? It’s one of those job interviews where you show up and instead of one person interviewing you, three do. Or, if you’re really lucky, five or six will. I’m not talking about a situation where you have one interview after another. I’m talking about a single interview where you’re facing off with multiple people at a time around a single table.

If you interview people, you should know that panel interviews are scary for the candidate. I’ve seen this at all levels, from right out of college to senior executives. Very rarely are people comfortable with this kind of interview format. If your goal is to be welcoming, avoid this interview setup if you can. Or, provide as much information to the candidate ahead of time so they can prepare.

If you’re the candidate, you should know that the company doesn’t intend to scare you. They have probably scheduled you for a panel interview because it takes less time. They can interview you all at once. Also, a panel interview is not a place where you’ll find yourself attacked by the panelists.

In your mind, you may picture an adversarial meeting at work. It’s you versus a team of people when something goes wrong. But, that should not be the case in a panel interview. You don’t yet work at the company and should be welcoming and kind.

In a panel interview, it’s very likely that each person will have one or two predetermined questions they will ask you. And, it’s also possible that not everyone in the room is excited to be there. They may also be nervous. Or, they may be doing the hiring manager a favor by participating in the panel.

Before you have a panel interview, ask the human resources recruiter for an agenda of the people you’ll be talking to. Use that agenda to research each person, so you’ll be prepared in advance. During the interview, stay calm and be friendly. Treat each person equally and with respect. Be sure to shake the hand of everyone you meet.

Afterward, send each person a thank you email. Don’t send one mass email. Send a separate email for each individual person. If you can, customize each email to reflect something that aligns to the person’s background or something they honed in on during your interview. But, keep it positive. Don’t use the emails to apologize. Thank the person for their time and keep going. If you’re feeling especially interested in a role, take the time to also send a hand written thank you note to every person. If you do this, you’ll very likely be the only candidate who did – and it will make you stand out in a good way.

Remember: every interview is practice for the next one. And, you don’t have to answer every question perfectly to get a job offer.

I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.

Also, be sure to subscribe to my Copeland Coaching Podcast on Apple Podcasts or Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in iTunes or Stitcher.

Happy hunting!

Angela Copeland
@CopelandCoach

 

Job Search Dinner Party Etiquette

The title of this column may sound funny. After all, you’re looking for a new job, not a steak and baked potato. On the surface, you’re right, but there are lessons you can carry over from your dinner tonight to your job interview tomorrow morning.

Like a dinner party, you never know who you might be introduced to when you’re searching for a job. When you go for an interview, it’s important to be friendly to each person you meet – whether they’re the intern or the CEO.

At dinner, there are also three topics universally considered impolite to discuss: religion, politics and money. Religion is obvious, since you often don’t know which religion someone may be, or if they practice any religion at all. Politics make sense too.

During the job hiring process, many people will review your resume and your cover letter. Some you may never meet and others you will spend hours with during the hiring process. During the interview, it will be difficult to distinguish someone’s religious affiliations or political beliefs. Making an assumption about someone else’s beliefs may easily lead you down the wrong path.

Although you may feel very strongly about your views, it’s important to consider one thing. Is it more important that everyone you meet during your interview process knows your personal views, or is it more important that you get a job?

The purpose of an interview is for your future employer to make judgments about you. They want to decide whether or not you would make a good fit for a particular role. In the same way that you wouldn’t want to distract them or turn them off by wearing jeans, you should also avoid the pitfall of sharing your personal views.

The best policy is to brand yourself with your educational and work-related achievements. Focus on these in your resume, cover letter and in-person discussions. Downplay things like religion and politics that will distract from these points.

Talking about money during dinner can create tension. In an interview, discussing money is not recommended because you may harm your chances of receiving the highest possible salary. The saying goes that in negotiations, whoever speaks of money first is the loser. Keep this in mind, and allow the interviewer to show their cards before you do.

After a dinner party, you tell the host thank you. You should also take the time to thank the company that interviewed you. They hosted you. They have put schedules on hold, setup meetings, and sometimes have even flown you in. At a minimum, send a thank you note via email to each person you meet.

The only exceptions are when you are applying for a religious or political organization with whom your personal views align. In that case, you may be more open. But remember, not everyone at the organization may share the organization’s views, so be sensitive in how you share.

I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.

Also, be sure to subscribe to my Copeland Coaching Podcast on Apple Podcasts or Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in iTunes or Stitcher.

Happy hunting!

Angela Copeland
@CopelandCoach

 

Step One

If you’ve interviewed lately, you know the first step of a job interview is a phone screen. After you apply for a job, a recruiter from the company will reach out to you. They’ll ask to setup a time to meet.

In the phone screen, the recruiter will ask predictable questions. They say, “Tell me about yourself.” Then, they’ll ask follow up questions. “Why are you interested in the job? Why are you looking for a job?” They may also ask how you heard about the job, or how much expertise you have in a certain area. And, they’ll ask how much money you want.

It’s pretty standard. The one question I have seen lately that is shocking however is this. At the very end of the interview, the recruiter will say, “After this call, can you email me a copy of your resume?” Read that again. “After this call, can you email me a copy of your resume?”

This seems like an odd question, right? What I’m getting at is this. Some recruiters are interviewing job applicants without having a copy of their resume. They aren’t downloading it ahead of time from the application. They are going into an interview cold, without knowing anything about the candidate. They’re asking random questions. They are completely and totally unprepared. And that is how they’re making important hiring decisions for the company.

As a candidate, I suppose you may want to start off an interview by checking to see that the recruiter has a copy of your resume. However, this question really seems like it may introduce an odd dynamic to the conversation.

HR leaders, if you are reading this, please take note. This is a genuine problem. I’ve observed many examples of this lately. If you’re a company, I know you want to hire the best people. And, you certainly don’t want to waste a candidate’s time. After all, candidates study for interviews. They memorize your job description. They scour the internet to learn about your company. They practice their answers to common interview questions. They prepare their own questions. And, often, they ask friends and family for help. This is a huge effort to go through for a recruiter to show up unprepared.

If you’re looking for a job, I don’t have a ton of great ideas for this problem. Honestly, the lack of accountability baffles me. And, companies are using these folks as the gate keepers. Sure, many recruiters are helpful. But, even one absent minded recruiter can really cause problems with an entire hiring process.

Companies, it’s past time that we hold ourselves to the same standards that we hold candidates to. It’s time to show up on time and prepared for our interviews. If we don’t have something we need in order to participate in an interview, we should ask for that piece of information before the interview begins. It’s step one.

I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.

Also, be sure to subscribe to my Copeland Coaching Podcast on Apple Podcasts or Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in iTunes or Stitcher.

Happy hunting!

Angela Copeland
@CopelandCoach

 

Ethical Interviewing

When a company is looking to hire someone, finding the right candidate takes time. There are often multiple phone screens, multiple video interviews, and in person panel interviews. In some cases, there are homework assignments, IQ tests, personality tests, and drug tests. Typically, there are reference checks. Sometimes job seekers provide writing samples or portfolios of their work.

Thinking about this makes me tired. Don’t you agree? The point is, going through a job search is a ton of work – on both sides. As you can imagine, it’s very important that the job seeker is honest and up front with the company. If they misrepresent their work in any way, the company won’t be able to make the best hiring decision.

On the flip side of this coin, it’s very important that the company is honest and up front with the candidate. What could I possibly mean by that? Well, did you know that sometimes companies will interview candidates when there isn’t really a job available?

That sounds pretty weird, doesn’t it? How could that possibly happen? First, it does happen. I recently witnessed someone go through fifteen rounds of interviews with one company. At the end, the person was notified that they were the top choice candidate, but that the team wasn’t authorized to hire anyone.

I don’t think the company meant any harm by this decision. I think they truly hoped they would get approval for the position, but just never did.

But, let’s think of this from the candidate’s perspective. The candidate turned down other interviews to attend these fifteen interviews. The candidate missed their own work meetings to go to these interviews. The candidate made a lot of sacrifices of their time over months in order to make this work. They made these choices because they were investing in an opportunity that the candidate wanted.

When the company shared with the candidate that they wouldn’t be able to hire them, the company never apologized. It seems clear that the company didn’t realize how much they personally impacted that job seeker. The company never thought about the other opportunities the person walked away from to focus on them.

This is where ethics come in. Interviewing candidates for a job isn’t the same as test driving cars at the dealership. They’re real people. If you don’t select someone because they weren’t the best candidate, no problem. And, if the job was canceled midway through the process, well, life happens sometimes. But, if you are interviewing candidates when you know there is not approval for a job, and you aren’t disclosing that information to the candidate in the first conversation, you are being an unethical hiring manager. The candidate should be able to decide if this role is important enough to prioritize it, considering the potential risk involved.

Let’s agree to be honest and up front. Ethics are important. Transparency is important.

I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.

Also, be sure to subscribe to my Copeland Coaching Podcast on Apple Podcasts or Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in iTunes or Stitcher.

Happy hunting!

Angela Copeland
@CopelandCoach

 

What have you done in the last five years?

There’s a new question emerging in the world of job seeking. It’s something I never expected. It doesn’t happen in every interview, but it happens enough that it’s worth mentioning. As you grow in your career, companies expect more. More senior roles require more experience. Job descriptions will ask for ten or fifteen years of experience in a particular field. If you have the ten or fifteen years of experience, this can seem like a great thing. You’ve finally arrived!

Throughout your career, you go through different phases. Perhaps there was a time when you were doing detailed, fundamental work (maybe right out of college). There was another time when you learned to manage people. Or, another phase where you learned to managed vendors and cross departmental relationships. You career has been an evolution.

You go into a job interview, ready to share the ten or fifteen years of accumulated experience that you bring to the table. You finally meet all of the requirements on the job description (or at least most of them). The question you aren’t expecting comes out of nowhere. The recruiter says, “Tell me about yourself.” That part is doable. You’re ready! Then, the recruiter says, “…but keep it to the last five years. We only want to know about the last five years. Recent experience is all that counts here.”

This question has been a bit baffling. The company wants ten or fifteen years of experience. And, it’s all those years that truly makes you qualified. But, if you’ve got to limit your answer to the last five years, you may miss out on half or two thirds of your experience. It’s one thing to be brief in an answer. It makes sense to be concise. But, it’s a completely different thing to omit large chunks of your professional background.

It feels like companies are asking for fifteen years of experience, packed into a five year time frame. This expectation seems to be an unusually high burden on the job seeker. I have to wonder how this strategy is impacting the companies that are using it. Are they able to find people with fifteen years of experience, who have done some of everything in the last five years?

This criteria doesn’t seem to favor young workers or older workers. Young workers don’t have enough experience to meet the minimum requirements. And, older workers very likely haven’t covered every inch of everything within the last five.

Whatever happened to being able to do the job? When I hire someone, I want someone who can do that job. The details of when or where they got the experience leading up to that point are much less important. A job interview should not be a computer game or a puzzle. It’s an opportunity for a company to find a motivated, experienced person who is dedicated and willing to do the work at hand.

I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.

Also, be sure to subscribe to my Copeland Coaching Podcast on Apple Podcasts or Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in iTunes or Stitcher.

Happy hunting!

Angela Copeland
@CopelandCoach

 

The Interview Feedback Loop

I’ve been talking to a number of job seekers lately about illegal interview questions. They keep coming up, and I keep asking myself why that is. When you’re a job seeker, you may not realize how common illegal questions are because you’re interviewing for only one or two jobs at a time. But, surprisingly, they’re popping up in job interviews quite a bit.

Common illegal questions include: What is your marital status? How many children do you have? Are you planning to have more children? How old are you?

Honestly, it’s hard to understand why these questions are coming up. I have wondered how hiring managers don’t seem to know what not to ask. And, I’ve wondered why they’re even asking at all.

In some cases, the hiring manager may be simply trying to make small talk. They may be trying to get to know you. But, it’s really hard to say. In some cases, the hiring manager is clearly asking the question for unethical reasons. But, in other cases, someone may have been trying to make casual conversation and may have unknowingly stumbled into murky waters.

So, why does it keep happening? My best guess is this. Hiring managers are rarely trained on what not to ask. Human resources often assumes that in today’s day in age, we all know what not to ask. Then, when the hiring manager does ask these questions, the candidate doesn’t react negatively. The reason is this. If you want the job, you don’t get upset by a potentially off-putting question. That’s a fast way to eliminate yourself from the candidate pool. So, the hiring manager gets no feedback in the moment. After the hiring process, if you’re not selected, you have little to no interaction with the company. You are at times lucky to get an automated rejection email for your time.

What’s a company to do? I propose that companies should install a system to solicit feedback from candidates. This would close the loop on hiring. The company could ask the candidate for anonymous feedback about their interview. It could then be routed to human resources who could be alerted to potential issues in questions. This would protect the company’s interests, educate the hiring manager, and improve the experience for the job seeker. It’s a win-win-win.

One company that is implementing something similar to this process is Amazon. After a candidate interviews with Amazon, they receive an anonymous survey titled “rate our phone interviews.” The survey asks whether or not the interview experience was frustration free. It also asks for what they could do to improve, and it gives the job seeker a free form text box to provide feedback.

Implementing this sort of feedback treats the job seeker like a valued player in the process – similar to a customer. And, this is a great foundation of mutual respect on which to build a future working relationship.

I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.

Also, be sure to subscribe to my Copeland Coaching Podcast on Apple Podcasts or Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in iTunes or Stitcher.

Happy hunting!

Angela Copeland
@CopelandCoach