Praise in Public

by Angela Copeland | Aug 1, 2022 | Career Corner Column, Newsletter

We’re at an interesting point in time when it comes to business culture. People with many backgrounds and experiences are working together more now than ever before. Some team members are young who have never worked at an in person job and have always had a cell phone. Others are older people who started working before laptop computers or the internet even existed. Some employees have only worked in at big corporate companies, while others have been at startups. These people all have different working styles. They are now collaborating together, via the tiny camera on their computers.

Variations make communication differences quite interesting to observe. You probably have some coworkers who will only call you if there’s a scheduled meeting on your calendar. Others may send you an unplanned message, asking if you have time to talk, even when there’s no meeting scheduled. And, then there are a handful that will call with no notice. These differences are driven by multiple factors, including generation and work experience.

Similarly, people have different habits when it comes to written communication. Some people prefer email, while others like Slack. Within email, there are fairly distinct differences. Some emails are sent from one person to another single person. Others include many extra people as a carbon copy, for informational purposes. Some emails will have recipients included as a blind carbon copy, to reduce the number of replies. And, other emails will add additional people to existing email chains.

Over the years, I’ve started to believe that there is an inverse relationship with email and the size of the company. In other words, the smaller an organization is, the more recipients will be included on a single email. People at startups tend to copy many people at once. This keeps everyone up to date, and is seen as being more efficient. Within a large company, it’s more common to see email chains that include only the bare minimum number of people. The sender doesn’t want to involve anyone who doesn’t need to be on the email.

The same trend seems to also be true in meetings between two companies. A small company will bring many attendees to a meeting in an effort to show that the company is legitimate. A large company will send one or two representatives, who serve as the sole points of contact.

No matter the venue, one thing hasn’t changed. Praise in public, and criticize in private. Calling someone out in a meeting in front of others does nothing but hurt your relationship with them. If you’re asking a colleague for something via email and aren’t getting the results you want, call them or email them — directly. Don’t copy additional people. Even if you aren’t trying to put them on the spot, this is how it will likely feel. No one wants their shortcomings to be pointed out in front of others. Adjust your approach, and you’ll get better results.

I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.

Happy hunting!

Angela Copeland
@CopelandCoach

The Unspeakable

by Angela Copeland | Jun 28, 2022 | Career Corner Column, Newsletter

Have you ever had a close family member die? Sometimes, the pain of the loss is so great that it’s hard to even say to another person, “My grandfather died.” It makes it real. And, it makes it more painful. When it comes to current news events, this week was one of those. It’s hard to say much because we’re all still processing this new information, and our new world.

Typically, it can be good for a workplace to remain neutral on matters that relate to politics or religion. After all, employees and customers are made up of all different sorts of people, with different views. Remaining neutral respects the individual perspectives of everyone. It is a reminder that we live in a nation with free choice, and that our personal choices are our own.

In addition to the surprise of the court ruling, it is also surprising to see so many large companies speak out. Amazon, Apple, and Dick’s Sporting Goods have all committed to paying for their employees to travel to places where abortions are legal. Google will even permanently relocate employees to new cities without a work justification. Many other companies are offering similar commitments to their employees, including Airbnb, Bumble, Citigroup, Disney, Levi Strauss, Microsoft, and Netflix.

Initially, the wave of company responses was surprising. This seems like another politically charged issue that a company might keep quiet about. But, there’s another way to look at it. It comes down to offering all employees the same benefits.

Let’s think of this from another angle that’s less painful. In some countries, a certain minimum number of days of vacation is customary. In the United States, this is typically two weeks of vacation. In some countries in Europe, employees receive eight weeks. It would seem strange if a company offered completely different amounts of vacation to employees who did the same job. But, we’re not talking about vacation. What we’re talking about is more serious.

In this case, we’re talking about healthcare. And, healthcare is very often tied to the employer. Thinking of it through this lens, it does make sense for a company to make a decision about the type of healthcare they want to provide their employees. It makes sense that a company like Citigroup would want every employee to have the same healthcare benefits.

The past two years, it has been sad to watch our nation become more divided. With an increase in remote work, there is the possibility of moving more freely. And, the moves might bring people with diverse views together. It might help us to find a more common ground. Unfortunately, decisions like this one will continue to stoke the fire that is keeping us apart.

The one way through is together. Whether personally or professionally, try to keep the lines of communication open with those who see things differently than you do. A larger divide is not the answer.

I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.

Happy hunting!

Angela Copeland
@CopelandCoach