by Angela Copeland | Jun 25, 2018 | Career Corner Column, Negotiating, Negotiation, Newsletter, Salary, Salary Negotiation

Have you ever been asked, “How much do you make?” in a job interview? This question usually shows up during the first phone call.
You’ve applied online. The HR manager calls you. The conversation seems normal at first. They ask, “Why did you apply for this job?” and “Tell me about yourself.” The all of the sudden, bam! “How much do you make?” Or, they may try, “How much have you made in the past?”
These questions are tough, and they have more of an influence on your future than you may think. Whether you’re currently underpaid or overpaid, answering this question wrong can completely eliminate you from consideration. And, answering too low can also put you at a disadvantage.
A number of states and cities have started to reduce or eliminate this question altogether. In 2017, Delaware and New York City banned employers from asking about salary history. In January 2018, California banned questions around a candidate’s pay history. In July 2018, Massachusetts will join suit. In 2019, Oregon will ban employers from asking. New Orleans and Pittsburgh are also implementing this rule on city agencies.
It may not be clear right away what’s wrong with this question. Many companies think of it as finding out if the person fits into their budget.
But, the problem is this. If someone has ever been underpaid for any reason, including discrimination or just an unfortunate circumstance, that person will likely always be underpaid going forward. Asking the question, “How much do you make?” ensures that your future salary is based on your current salary.
But, what if you’re switching between industries and one pays much higher salaries? What if you’re switching between a higher education job and a corporate job? What if you’re moving from an inexpensive city in the middle of the country, to a pricey city on the coast?
Once you’re behind in salary negotiations, you will likely always be behind. Unless you’re protected by a rule that bans the question completely. Banning it puts the responsibility back onto the company to decide what a particular role is worth to them. It forces the company to pay employees more fairly, based on the work they produce – rather than their negotiation abilities.
If you find yourself being asked this question, do your homework. Before you’re asked how much you make, know the response you want to give. The less you need the job, the riskier you can be with your answer. I often advise job seekers to ask the company if they would feel comfortable to share their pay range with you. This allows the company to share their salary instead. Alternatively, you can offer your target range. But, base this range on data. Scour websites like Glassdoor.com for as much salary information as you can find about your job.
Pushing back on this question helps guarantee that everyone will be paid more fairly going forward.
Angela Copeland, a career coach and founder of Copeland Coaching, can be reached at copelandcoaching.com.
by Angela Copeland | Jun 18, 2018 | Career Corner Column, College, College Graduation, First Job, Newsletter

The summer is an exciting time for young job seekers. A new group of graduates has just been minted and are searching for their first full-time job. But, there are many pitfalls you may encounter along the way. Here are a few suggestions to help you in your search.
Don’t let your parents get involved in your job search. At the most, your parents should be providing you one-on-one guidance from the comfort of your home. Beyond that, it’s too much. Mom or dad should not be applying to jobs for you. They should not be perfecting your resume. They should not be editing your LinkedIn profile. They should not attend an interview with you. And, they definitely should not ever negotiate your salary for you. I get it. Your parents have been there and done that. But, in the professional world, getting your parents involved in a major faux pas. If you want to find a job, now is the time to talk to your parents. If an employer gets even a whiff of them through the interview process, it’s likely that you will be tossed out of the candidate pool.
Sharpen your online image. Employers will look at more than your resume. Right or wrong, they will look at your social media. Get in there and be sure you would be comfortable with the content. Reduce posts that focus on anything that might be considered controversial.
Perfect your phone skills. I can’t tell you how often a future employer has said to me, “Wow. I wish the candidate would learn how to answer their phone.” If you’re applying for jobs, you may get calls from phone numbers you don’t recognize. Answer in a polite, pleasant way that uses your name. An uncomfortable, “Hello?” is no way to begin a conversation with your future boss.
Be on time. When you’re early in your career, your real world experience is still slim. But, there’s one thing you can easily do: show up on time.
Once you’ve landed your perfect job, don’t start hinting that you want more money. The time to negotiate was before you started. Once you’re there, you’ve agreed to work for what they’re paying you. Nobody is planning to pay you more just because you’re the smartest, fastest, or best at the job you were hired to do.
Don’t expect a promotion every one to two years. I wish it worked this way, but it just doesn’t. Working your way up the ladder takes time. Promotions often happen when your level of responsibility has changed. Perhaps you’ve started to manage a team. Or, maybe your job includes a new area that it didn’t before.
Early on, your job is primarily about learning and growing. Take the time to learn as much as you can. Give back to the organization. In the long term, this will result in both a fruitful and successful journey.
Angela Copeland, a career coach and founder of Copeland Coaching, can be reached at copelandcoaching.com.
by Angela Copeland | Jun 11, 2018 | Career Corner Column, Networking, Newsletter

The story I’m about to share is very common. A job seeker recently came to me with a problem. They’d been looking everywhere for the right job. Finally, they found it. It was just what they were looking for, and their skills were a perfect match. Even better, a close friend should be able to be their advocate. It seemed to be a slam dunk opportunity, but then, something went wrong. The close friend didn’t follow through. They really let the job seeker down. It was terribly confusing and disheartening.
Have you ever had this happen? It can feel surprising how unhelpful people can be when they’re the ones you really count on.
In reality, the people who will help you to land a job are rarely the ones you’d expect. People who help out are very often random people you don’t think about very much. They’re what’s called a “weak tie” or a loose connection. These are people who are different than you. They’re tapped into different social networks than you are, and they know about different opportunities.
Tanya Menon describes the concept of weak ties in her TEDx Talk. In it, she states that, “weak ties are your ticket to a whole new social world.” And, it’s true. If you think of who your close friends are, they’re often people who are very similar to you. They may be the same nationality, the same gender, and they very likely have the same political and religious views that you do.
By opening yourself up to people who are different than you, you’re unlocking a world of possibilities. You’re creating a new network that may help you to tune into new opportunities, or may happen to have a connection to the job you’re most interested in. The impact of weak ties is truly exponential.
You may wonder how you can expand your network. In all honesty, it can be tricky at first. In her talk, Menon suggests taking a different route to do common things at work, such as getting coffee. Something like this can be very simple, but it can create a big impact.
I strongly believe in this idea. So much so that I have taken it to an extreme from time to time. I once took a salsa dancing class in Stockholm, Sweden. I also attended a hackathon in Sydney, Australia. It’s a weekend when technology professionals come together to create new products.
You would be amazed at how many new connections you can make when you do something so unusual. I’m certain I met no tourists in Stockholm or Sydney. The participants were all locals and I learned so much that I would have never been exposed to.
In this time of opposing views, take a moment to get to know someone who’s a bit different than you. You may find that you have more in common than you would have imagined.
Angela Copeland, a career coach and founder of Copeland Coaching, can be reached at copelandcoaching.com.
by Angela Copeland | Jun 4, 2018 | Career Corner Column, Indeed.com, Job Interview, Job Search, Newsletter

I recently had the opportunity to attend Indeed Interactive, in Austin, Texas. Indeed.com is the world’s largest job website. It’s like the Google of job searches. Indeed Interactive is the annual conference where thousands of human resources professionals come together to learn about the latest updates to the website and to job seeking this year.
Indeed’s biggest announcement for 2018 was Indeed Assessments. In short, it will allow employers to add testing to their hiring process. So, in addition your application, resume, and job interviews, you may also be asked to take a quiz at some point along the way.
This testing technology was born out of a 2017 acquisition of a company called Interviewed. The technology can be used to screen candidates for a number of different jobs and departments, from technology to sales and customer service.
The purpose of the assessments is to try to make the hiring process more fair. Raj Mukherjee, SVP of Product at Indeed said, “Assessments helps to democratize hiring by giving job seekers an equal opportunity to showcase their qualifications when applying for jobs, so they are able to find the right opportunities faster and easier.”
This logic makes sense. When it comes to jobs, that’s one of the top goals of the internet: to level the playing field of hiring a bit. Never before have we had so much information at our finger tips. Job seekers can find out just how much companies are paying. They can look at employer reviews before they ever step in the door. And, they can connect with company employees through various networking websites.
In fact, Indeed also expanded their company pages this year. Job seekers will now be able to learn more about their prospective employers before applying. Paul Wolfe, SVP of Human Resources at Indeed shared that, “online company reviews are second only to salary information when considering a job offer.” It’s also important to note that Indeed does not allow companies to edit their reviews – even the negative ones. This helps you to ensure that you’re getting the honest scoop on the company before you decide whether or not you want to work there.
Hiring is a complex process. The decision to hire you is typically based on a number of factors, including the content of your resume, how well you interview, and now, how well you’re able to showcase your skills on an exam.
But, as you’re searching, you should remember this. Job searching is a two way street. It’s great for a company to want to hire you for a particular role. But, the job should be right for you too. While the company is evaluating you through job interviews and assessments, evaluate them right back through online company reviews and pay data. The very best fit is one that works well for both sides. Lining up the interests of both sides is part of searching for greatness.
Angela Copeland, a career coach and founder of Copeland Coaching, can be reached at copelandcoaching.com.
by Angela Copeland | May 28, 2018 | Career Corner Column, Newsletter, Social Media
Have you ever considered getting a tattoo? Or had a child ask you about getting one? If you have, you know it can be a tough decision.
Getting a tattoo is very personal. Tattoos are permanent. They have a personal meaning that often ties back to your beliefs or your experiences. If you decide to get a tattoo, you’ll consider where the tattoo will be located. You’ll decide if you want people to see it all the time, or just some of the time, depending on which clothing will cover it.
You probably wonder where I’m going with this line of thought. I was recently asked about social media during a radio interview. How should we use it? What should we post online, and what should we keep to ourselves?
Given everything going on in the world today, what we share on social media is such a difficult and personal question. There’s no one size fits all answer. On one hand, with all of important political issues that are in the news, you may feel compelled to speak out and be heard. On the other, you may be hesitant to make waves.
Whatever you decide to share, one thing is for sure. What you post on the internet is permanent. It’s like you’re writing in permanent marketer each and every time you share.
Sometimes the things we write don’t seem permanent. Our online presence appears to be in our control. We can delete anything we add to the internet, after all.
But, don’t be fooled. There are a number of ways that everything you write online is permanent. There’s a website called the “Wayback Machine” that archives web content. It doesn’t have a copy of every site and every piece of content, but you would be surprised how much is there. Visit www.archieve.org and look up your favorite website. You’ll find that you can look at copies of the site from years ago. It’s pretty incredible.
Then, there are printouts and screen shots, and all the other ways that your posts and tweets can be memorialized without your consent.
Does this mean that you should stop tweeting? No, it doesn’t. But, it means that you want to consciously think about what you want to be known for. You want to be aware of your “online brand.”
This is especially true if you’re looking for a new job. Employers will no longer accept your resume at face value. They’ll go to Google and search for your name. They will look at all of the content that pops up, whether it’s text or photos. And, sadly, they will judge you. That’s a part of the modern day life we’re living.
Again, there’s no right answer to this question. What you choose to share is up to you. But, remember, the content you share online is an internet tattoo that will follow you long after you outgrow it.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Also, be sure to subscribe to my Copeland Coaching Podcast on
Apple Podcasts or
Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in
iTunes or
Stitcher.
Happy hunting!

Angela Copeland
@CopelandCoach

by Angela Copeland | May 21, 2018 | Career Corner Column, Newsletter

We all have bad days. Whether you woke up on the wrong side of the bed, or someone cut you off on the way to work, it can make getting through the day difficult. What can make it even more difficult is when we look at each moment as a competition to the top.
Why do we assume that in order to do well at our job (or to win), someone else must lose? It’s a sad state of affairs when we look at those around us as competition. It’s sad to think of life as a zero-sum game.
Think of it this way. When you’re having that bad day, the one thing you need is a helping hand. But, if you haven’t given a hand to anyone else in the past, you’re unlikely to get the help you need. Alternatively, if you’ve spent time helping others over the years, you may be surprised to see help pouring in from those around you.
I heard a similar idea last year at a podcast conference I often attend, Podcast Movement. A speaker talked about how we, as podcasters, look at one another as competition. We each want to be number one in iTunes. We don’t want to help each other for fear that we’ll lose listeners. But, what would happen if we assumed there was room for everyone? What would happen if we assumed that we could all succeed in some way?
In this scenario, it’s likely that we would help each other more. We would talk to each other more. We’d share ideas, and suggestions. And, we would all be more successful — together.
I know. There’s a strong temptation to be “the best.” Going to school prepares us for this idea. In elementary school, our teachers may rank us by reading level. In high school, we fight to become the valedictorian or the best athlete. In college, we each want to earn the distinction of cum laude. There’s always a ranking. There’s a first place, and then the very first loser. Nobody wants to lose.
But, in real life, and in the professional world, things rarely work this way. We get ahead because of the people on our team. We get ahead when we lean on those whose strengths are different than ours – and when we share our talents with others.
In life, we rarely get ahead on our own with zero support. We get ahead when others help us. And, others want to help us when we’ve helped them. Even if we could get ahead on our own – what would the prize be at the end of the journey? Who would we share our winnings with? All alone seems like a pretty lonely place to be.
So, take the time to remember – there’s room for everyone. We each have a place at the table. And, the best way to get there is together.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Also, be sure to subscribe to my Copeland Coaching Podcast on
Apple Podcasts or
Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in
iTunes or
Stitcher.
Happy hunting!

Angela Copeland
@CopelandCoach

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