Featured Job: Director @ Salesforce
Salesforce is seeking a Director of Community.
Responsibilities:
- Engage with the passionate community – listen, respond, delight, gain trust and connect.
- Leads engagement programs to encourage members to participate and to empower users to become super users and MVPs.
- Provides a pulse of the community internally; Be the eyes and ears of the Community to key departments such as Product, Support and Marketing
- Gather and identify trending/hot topics on the community and present it to the Product Teams.
- Leads our IdeaExchange and all customer innovation efforts, ensuring customer ideas are integrated into the product planning cycle and into the roadmap.
- Creates content to highlight and demonstrate Success Community’s leadership; provides thought leadership content to the press and blogs
- Curates community knowledge to be used by key stakeholders (marketing, customer stories, marketing, social media, support)
- Builds community programs into internal and external events
- Proactively work with customers and product teams to ensure that unstructured feedback and conversations are gathered in the form of: user research, events, advisory boards, etc.
- Works actively with the Communities product team to maximize use of the platform as well as provide valuable feedback on the product
- Works with website team to ensure consistent and constant presence of Success Community on the homepage
- Participate in the Community Management network to stay fresh and relevant
- Measure, analyze, track, report, measure, analyze, track, report – repeat.
To learn more, or to apply online, visit the Salesforce website.
Featured Job: Manager @ WhatsApp
WhatsApp (part of Facebook) is seeking a Public Policy Manager.
Responsibilities:
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Develop and execute WhatsApp’s global policy strategy
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Identify, monitor, and analyze policy issues affecting WhatsApp at the international, federal, and state level
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Represent WhatsApp in meetings with government officials and elected members
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Develop policy positions on global Internet policy issues affecting WhatsApp
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Build coalitions with other organizations to advance WhatsApp’s policy goals
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Help to create innovative programs for outreach to policy makers
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Articulate WhatsApp policy positions in briefing papers, consultation responses and internal policy meetings
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Advise WhatsApp teams on public policy matters to guide development of products, services and policies
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Communicate WhatsApp’s positions at public events and with media
To learn more, or to apply online, visit the Facebook website.
No Fear Networking
Have you ever wondered where you can make the biggest investment into your career? At first glance, another advanced degree might make sense. Or, perhaps an online certification course would be beneficial. Although these things will help to beef up your resume, there’s a cheaper alternative that very well may be more impactful: networking.
Unfortunately, networking can be a foreign (and potentially scary) concept. People often say, “I don’t want to be a bother” or “Why would that person want to talk to me?” It can be hard to know where to begin.
When I was a child, I thought of networking as a grown up way of making new friends. In a certain regard, that’s exactly what it is. When you are in high school or college, you often make friends with your classmates, your scout group, or your sports team. Friends are readily available in a way we rarely experience as adults.
Although networking contacts don’t fill the gap of long term friendships, thinking of networking as making new friends can often help to get started and to stay committed. Similar to friendships, networking is a long term commitment that requires nurturing. It’s an investment in the future. It’s not a one-time event.
Many people try to network only when they’re looking for a job. And, it makes sense. We’re all busy with work and our personal lives. Networking is just another chore to do. But, think of it from another perspective. Should a networking contact recommend someone for a job that they don’t know? It’s hard for a networking contact to speak about your character if they don’t really know you or have never worked with you.
When you’re ready to begin networking, start by looking for local professional events. There are many groups designed for certain ages or industries that can be found on websites such as Meetup.com. These events are often open to guests and are an easy way to get started. An even better way to grow your network is through existing friends and family. And, if you’re feeling adventurous, try introducing yourself to someone you don’t know on LinkedIn.
If you start to have self-doubt, and wonder if you’re going to bother other people, just remember this. The most senior executives at a company rarely got there on smarts alone. They’ve honed their own people skills, and spent years networking over coffees and lunches. In the same way that you’re looking to have networking meetings now, they have in the past.
Not everyone will have time to network, but it’s rarely a reflection on you. The person may be going through a difficult time at home, or may be extra busy at work. If someone declines your invitation, or doesn’t respond at all, move on to the next person.
Even a handful of high quality contacts can make all the difference when you’re growing your career. And, like anything else, it takes practice. With enough time and experience, you’ll be networking with no fear.
Angela Copeland is CEO and founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.
Featured Job: Director @ eBay
eBay is seeing a Director of eBay Valet.
The Director of eBay Valet / Assisted selling will be in charge of both strategy and operations for eBay Valet’s mail in and drop off programs in North America and be tasked to deliver world class user experiences and drive rapid growth for the new services.
To learn more, or to apply online, visit the eBay website.
Featured Job: Director @ Intel
Intel is seeking a Creative Director of Social.
We are seeking a Creative Director, Social to join our team. This individual will provide creative leadership in expanding our brand vision brand across all social channels. The ability to partner across agency lines and geographies is essential. This position will work closely with our Social Media team to fully execute Intel’s social media strategy and will understand how social integrates with the rest of our marketing vehicles in order to shape the direction of our powerful branded social channels.
Intel has a very large and growing social footprint. The CD, Social will work closely with Agency Inside Account Services and our partners to ensure the development of integrated content that aligns with business goals. This individual will be a subject matter expert of social media, understanding how the landscape is changing and react accordingly to insights and analytics.
The CD, Social will gain a comprehensive understanding of the work we do and develop world-class work in the social realm. Success will not be measured just by awards won, but rather but the growth and success of the business we support. Understanding and identifying customer insights and social trends to develop work that delivers the vision is key.
To learn more, or to apply online, visit the Intel website.
Featured Job: Manager @ Expedia
Expedia is seeking a Manager of Technology Operations.
Responsibilities:
- Manage a team of operations analysts, finding and growing early career talent.
- Analyze and drive enhancements in application logging that allow Expedia Worldwide Engineering (EWE) applications to better instrument for availability and performance (uptime, success rate, and customer experience).
- Lead monitoring enhancements identifying and partnering with application teams for performance improvements based on findings.
- Partner with development teams to ensure relevant metrics are fed into the system for centralized reporting.
- Play an operational leadership role in incident response, driving restoration and restoration.
- Values:
- Passion – enthusiastic, adventurous and full of energy
- Innovative – be creative and demonstrate ‘out of the box’ thinking
- Enterprising – Ability to take risks with a ‘make it happen’ approach
- Execution – Biased towards action
To learn more, or to apply online, visit the Expedia website.
Featured Job: CTO @ Cisco
Cisco is seeking a Chief Technology Officer, Wireless Business.
Enterprise Networking Group (ENG) – Wireless Business Entity is at the forefront of developing the platforms and applications which drive Cisco’s Wireless product portfolio. The CTO of Engineering in Wireless Business Entity will be an action-oriented, disruptive, and innovative leader responsible for the software architecture, engineering, integration and innovation for Access Points, Wireless LAN Controller, CMX, APIC-EM and Prime Infrastructure Products. The role is based in Cisco’s San Jose (California) headquarters campus.
To learn more, or to apply online, visit the Cisco website.
Are you doing everything right, but getting nowhere?
I meet people every day who are down on their luck. They’ve applied for job after job online and nothing is clicking. They’ve had a few phone interviews and even an in person interview or two. Their resume seems virtually flawless. They’re actively engaged in LinkendIn and regularly attending networking events.
They feel like they’re doing everything possible. But they must be doing something wrong because they haven’t landed their dream job yet. What could it be?
First, let me say that most people can improve on something. Whether it’s your elevator pitch, your resume, you cover letter, or even your wardrobe, we all have room for improvement.
However, when it comes to interviewing, it’s not always all about you. Just like in dating, sometimes it really is them. There are a number of situations that could be going on behind the scenes you may never know about. As you read these scenarios, consider the reasons an employer might not want to share these important details with you.
For example, what if the company you’re interviewing for just went on a hiring freeze? They may be waiting until their budget frees up at a later time to start again. This happens a lot in the advertising agency world. Agencies must scale their size up or down depending on the amount of business they have.
I have personally had a situation where the hiring manager was unexpectedly promoted to another department midstream. Suddenly, all the jobs he was hiring for were dropped until they could backfill his position. Unfortunately, it took months to refill his role and then the boss that was brought in was fired shortly after. As a candidate, how could you possibly influence that situation?
Another thing we rarely think about is internal candidates or preselected external candidates. Often, companies have someone in mind for a role before they even post the position. In fact, they may have created the job for that person. This can happen when an internal candidate is receiving a promotion, or when a contractor is being brought on full time. But many big companies often have rules that they must post all positions before someone can be hired. Sometimes they even have to conduct a full search. That means, you may be interviewing for a job that isn’t really open in the first place. And, how would you know?
Competition and market also play into your search. In certain fields, jobs may be low in quantity, but high in demand. An employer may be flooded with hundreds of applicants for each role. If you’re looking for a position in a highly desirable field but has few jobs and many candidates, you may have a tough time finding something – even if you’re a catch.
So back to the beginning. We can always improve ourselves. But before your frustration leads you to completely give up on your search, just remember that there’s more at work than what you know about. Keep knocking on doors and soon, someone will answer.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Also, be sure to subscribe to my Copeland Coaching Podcast on Apple Podcasts or Stitcher where I discuss career advice every Tuesday! If you’ve already heard the podcast and enjoy it, please consider leaving a review in Apple Podcasts or Stitcher.
Happy hunting!
Angela Copeland
@CopelandCoach
Featured Job: Head @ Google
Google is seeking a Head of Global Revenue Acceleration.
As Head of the Revenue Acceleration team, you will lead a team that works on creating and scaling opportunities/leads for the sales teams. You will work closely with diverse stakeholders, both global and regional, from Product and Engineering teams, sales teams, internal product functional teams and other sales support teams. You also like staying ahead of the curve by constantly re-imagining where the opportunities recommendation ecosystem should be in the future and take positions accordingly and influence the stakeholders to drive the outcomes.
Your role will require incisive analytical thinking, nuanced stakeholder engagement, strong global program management, and world-class team work. Your ability to balance these various skills to provide thoughtful leadership within your direct team and across your global stakeholders will drive your success and impact on the business.
To learn more, or to apply online, visit the Google website.
Featured Job: Manager @ Facebook
Facebook is seeking an Operations Manager, Facebook at Work.
Facebook is looking for an experienced business leader to join the Facebook at Work team and help drive business planning, go-to-market strategy and operational execution for Facebook at Work. The Operations Manager will partner with cross-functional teams (including sales, partnerships, marketing, finance, product and engineering), with the primary objective of enabling Facebook at Work leadership to make effective, analytically driven, and strategic operating decisions. The role will entail leading business planning and insights, operating cadence (rhythm of the business) and strategic projects to drive scalable revenue growth and operational effectiveness in the Facebook at Work organization. The role will be part of the Facebook at Work Operations team, with a particular focus on the Americas while being involved in or leading global initiatives.
The ideal candidate will be passionate about Facebook, have a proven track record of operational leadership in a cross-functional environment, a strategic thinker who can drive for results, and able to move fast while keeping focused on high impact projects. This is a full-time position and is located in our Menlo Park office.
To learn more, or to apply online, visit the Facebook website.
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