Ask the Right Questions
Sometimes, the devil really is in the details. This is especially true when it comes to the questions you ask when you’re looking for a job. Asking the wrong question, or not asking the right question can get you into trouble when you least expect it. And, it can be tricky to know when to ask which questions.
There are a few good rules of thumb to follow. The first applies to networking. When you’re meeting someone new, they want to get to know you first. They (in theory) have no specific ulterior motive, and they hope you don’t either. When you meet someone at a networking event, avoid asking if they’re hiring. Chances are good that they’re not hiring, and if you ask this up front, you may send the message that you’re not interested to get to know them unless they can give you something. But, do ask them if you can stay in touch. Ask for their business card. Ask to connect on LinkedIn. Ask to have coffee. Relationship building may eventually lead you down the path of a new job.
Another situation to be on the lookout for is when you find a job posted. You’ve found the perfect job at the perfect company. And, you’ve either found a great connection there – or you already have one. When you’re reaching out about a specific job, be up front about it. A hiring manager will want to know that you‘d like to be considered, so be sure to ask. Ask them if they have time to meet with you to discuss the position. Don’t hint around and hope they’ll get the drift. Be direct.
The most important place for questions is the job interview. It’s truly amazing how much your questions can influence the outcome of an interview. First, have questions – lots of them. Having a long list of questions doesn’t mean you have to ask all of them, but it does mean you’ll have options to go to when it’s your turn to ask questions. One of the primary complaints I’ve heard from hiring managers is that the candidate didn’t ask questions. The hiring manager assumes the candidate isn’t interested in the position (or worse, is lazy), while the candidate simply feels all their questions were answered during the job interview. Avoid this situation by asking a few questions at the end. But, keep your questions focused on the job. Do not ask questions that reflect an “all about me” attitude. Topics to stay away from include pay, vacation time, whether or not you can work from home, or anything else that isn’t specific to the work itself. And, always ask about the company’s timeline and what their expected next steps are.
As important as qualifications are, so are first impressions. The questions you ask will influence a hiring manager’s decision. Fortunately, there’s time to plan. If you draft your questions in advance and ask a friend for feedback, you’ll be on your way to success.
Angela Copeland is CEO and founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.
117 | Employment Law Basics – Chip Cavagnaro, Attorney in Memphis, TN
Episode 117 is live! This week, we talk with Chip Cavagnaro in Memphis, TN.
Chip is an employment lawyer at Evans Petree. He represents clients in state and federal courts in all aspects of labor and employment law. He was selected by his peers for inclusion in the The Best Lawyers in America 2017 in the area of Labor and Employment Litigation for the second year. Chip is also a member of the Society of Human Resources Management and the Labor and Employment Law Section of the Memphis Bar Association.
On today’s episode, Chip shares his tips on employment law. Topics include: illegal interview questions, getting an offer in writing, and when to seek outside help.
Note: This episode is meant to provide general tips. It does not offer specific advice for one situation. If you have a specific issue that you need help with, it is recommended that you contact an employment lawyer in your area.
Listen and learn more! You can play the podcast here, or download it on Apple Podcasts or Stitcher.
To learn more about Chip or to contact him for assistance, check out his website at http://evanspetree.com/professionals/charles-w-chip-cavagnaro-jr/
Thanks to everyone for listening! And, thank you to those who sent me questions. You can send your questions to Angela@CopelandCoaching.com. You can also send me questions via Twitter. I’m @CopelandCoach. And, on Facebook, I am Copeland Coaching. Don’t forget to help me out. Subscribe on Apple Podcasts and leave me a review!
Yippee! Copeland Coaching Turns 3! 🎁🎁🎁
Dear Friends,
Today is a very special day! I’m excited to share that Copeland Coaching has passed a big milestone. Copeland Coaching is THREE YEARS OLD!!!
It’s been a fun, exciting, fulfilling journey. Thank you to everyone who has helped me out along the way. First, thanks to those who helped me setup the business. From help with my podcast to my company logo to putting together my office furniture, I couldn’t have done it without you. Thank you for your help, and thank you for believing in me!
To my clients, thank you for taking me along with you on your special journey. Helping you to find your purpose has been the most fulfilling work I’ve had the opportunity to do. Thank you for sharing your story with me. Thank you for letting me in. And, thank you for taking a risk to find your own true path. Thanks too for introducing your friends and family to me. I’m humbled every day when I receive referrals that weren’t just sent from one person, but from multiple people. Thank you for your friendship.
This has been an awesome journey. I’m looking forward to even more exciting things in 2017. Stay tuned, and happy hunting!
Sincere thanks,
Angela
Technology is a tool, not a key.
I keep running into the same issue, over and over. Today, it’s weighing heavy on my mind, so I wanted to take a moment to share my thoughts with you.
All the time, I see job seekers who are working really, really hard. They’re at home, perfecting their resume and cover letter. And, they’re spending countless hours applying for jobs online. And, I mean HOURS. It could literally be their full time job.
After months of going through this exercise with no results, they’ll come to me. By this time, the job seeker is completely demoralized. They’ve lost hope. They’ve decided that they don’t have enough skills to procure any kind of job. They clearly are not a desirable candidate. And, they’re frankly not sure how they made it this far in life WITH a job. Clearly, they aren’t cut out for today’s new job market (…or so they think.)
It’s a terrible situation. The job seeker is giving up on themselves. And, why?
Because we are being conditioned (I hate to sound so dramatic, but frankly, it’s true) to think that ALL we need is our computer to find a job. As long as we have an internet connection and a LinkedIn account, we should be all set, right? Wrong.
I know that times have changed. I know that job seeking has evolved in the past twenty years. I get it. I’ve been here the entire time.
But, what hasn’t changed is this: PEOPLE. And, people make hiring decisions. When is the last time you hired someone from a blind ad on Indeed? It’s probably been a while. Instead, you reach out to your friends to see if they’d be interested. Then, you reach out to their network to see if someone they know might be interested.
I get it. Companies have been telling us all, “Submit your application on our website. If you’re a fit, we’ll call you.” Heck, the computer engineer in me wishes this were true.
But, it’s not! The online application systems are flawed. And, even if they weren’t flawed, there is no substitute for a personal connection.
The next time you get an automated rejection e-mail that says you weren’t a good fit for the job, don’t take it so personally. It’s not a reflection of your skills. It’s a reflection of the medium you chose to apply.
Instead of relying on technology to get a job, use it as a tool. Use websites like LinkedIn to find the hiring manager. Then, reach out to them directly and network with them — the old fashioned way. As much as technology has changed, one thing stays the same — people hire people. If you know the ones who are hiring, you’re more likely to be hired. It’s as simple as that.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Happy hunting!
Angela Copeland
@CopelandCoach
Don’t be afraid to bend the rules
Inevitably when I meet a job seeker, I ask a question that makes them pretty uncomfortable. Most of the time, the question is along the lines of, “Why don’t you send that hiring manager an email on LinkedIn?”
The person has very often found a job posting for their perfect job at a great company. But, they don’t have any connections at the company. So, I will suggest that they introduce themselves to the hiring manager – via LinkedIn or in an e-mail.
The most common objection is that the job seeker doesn’t want to bother the hiring manager. They feel that contacting the hiring manager directly would be breaking the rules. It would be going around the online system the company has designed. On top of that, they assume they’d be a bother to the hiring manager.
The thing to remember is this. It’s a great idea to apply online. But, online application systems aren’t perfect and there’s a chance your resume will never be seen by human eyes if you only apply online. In all likelihood, the hiring manager knows this. If you’re a qualified candidate, they will be more than happy to hear from you. They’re probably dying to find the right candidate to fill their opening.
On top of that, most hiring managers are themselves networkers. The higher you go up the food chain at most companies, the more your own networking abilities help to promote you. So, there’s a good chance that the hiring manager you email has done the very same thing before too.
And, the risk is pretty small. In a worst case scenario, the hiring manager will ignore your message. The chance that they will send you an angry response is very low. And, if you don’t contact them via e-mail, they may never know you exist in the first place.
You may be reading this and wondering how in the world you would find the name of the hiring manager if you don’t know them already. It can be tricky, but it’s often more possible than you think.
I’ll give you an example. Years ago, I was searching for a job when I came across a perfect digital marketing opportunity at a large company. I didn’t know anyone there, so I used LinkedIn to research who the hiring manager might be. I looked at the company’s page on LinkedIn. Then, I looked at all of the employees who worked there. I scanned each employee’s title until I found the vice president of digital marketing. I used LinkedIn to send him a message asking for a networking lunch, and the rest is history. Granted – I didn’t get hired right away, but after the company got to know me, my email paid off and I got the job.
The next time you’re hesitant to break the rules, ask yourself why. What’s the worst that will happen? And, if the worst isn’t too terrible, bend them a bit. It just might pay off.
Angela Copeland is CEO and founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.
When to Walk Away
As strange as I know it sounds, I think of looking for a job a little bit like dating. Unless you are a reality TV show contestant, you’ve probably never gone on a first date hoping the other person would marry you. You’re there to get to know them, and to decide whether or not to have a second date.
The same holds true with interviewing for a job. Just because a company looks attractive on the outside doesn’t automatically mean it’s a place you want to spend your time. You could end up with eight hours a day of stress, followed by unpleasant evenings trying to recover.
So, what are the red flags you should be on the lookout for? One of the biggest signs you should run the other way is an incomplete interview process. Perhaps the employer wasn’t terribly interested to interview you. Rather than ask you questions about your experience, they were trying to convince you they were a great place to work. This could be a sign that they’re having a hard time finding candidates. Alternatively, perhaps the hiring manager was not the one to interview you or to make the final hiring decision. Their boss loved you and made the decision for them. This may set you up for an uncomfortable relationship with your direct boss in the future.
Another red flag can be how many times the role you’re interviewing for has turned over in recent years. If more than two people have held a role in a four year period, you should wonder what’s going on.
A number of other red flags can show up at the very end of the interview process – after you’ve received an offer and are negotiating. Take note of the following: The employer refuses to provide the offer to you in writing. The employer forces you to make a decision in less than twenty-four hours. The employer requires you to start working in less than two weeks. You are interviewing for a senior role and the employer is not open to any negotiation around increased salary or vacation.
The most important red flag of all is when you get a bad feeling about a company. You aren’t sure why, but something isn’t adding up. Maybe the employees seem unhappy, the boss seems squirrely, or something else just seems off. Even if you can’t pinpoint the exact cause of your discomfort, don’t ignore it. There’s a reason you are unsure.
While you’re sorting through red flags, it can be helpful to learn what others are saying about the company. If you don’t have a personal contact you can turn to, check out sites like Glassdoor.com. Employees rate companies on the website much like diners rate restaurants on popular review websites.
Whatever you do, don’t be fooled. These red flags won’t go away just because you love the company. They often become worse. Know when to walk away from a company just like you would from a bad date.
Angela Copeland is CEO and founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.
116 | Learn to Code – Laurence Bradford, Founder of Learn to Code With Me in New York, NY
Episode 116 is live! This week, we talk with Laurence Bradford in New York, NY.
Laurence is the Founder of Learn to Code With Me. She’s also a contributor to Forbes. Her specialties include technical content creation, online education, and front-end web development.
On today’s episode, Laurence shares her secrets for learning to code, switching to a technology field, and how to avoid the high price tag of going back to college to get a second degree.
Listen and learn more! You can play the podcast here, or download it on Apple Podcasts or Stitcher.
Thanks to everyone for listening! And, thank you to those who sent me questions. You can send your questions to Angela@CopelandCoaching.com. You can also send me questions via Twitter. I’m @CopelandCoach. And, on Facebook, I am Copeland Coaching. Don’t forget to help me out. Subscribe on Apple Podcasts and leave me a review!
Plan for the Worst & Work Toward the Best
Very often, people ask me how I’ve been able to do it. Lately, they’ve asked how I was able to start my business – and stay in business. Before that, I was asked how I was able to be successful in my own career – or go to a faraway college and graduate school.
Thomas Jefferson is quoted as saying, “I’m a great believer in luck, and I find the harder I work, the more I have of it.” I really like this quote. It reminds me a lot of my own journey. Those who know me well know that throughout my life, I have rarely encountered things that came easy.
School, for example, was never an easy task. Because I knew this, I always planned accordingly. I studied more than those around me. I worked hard. And, often, I prepared for the unknown. In the off chance that something went wrong along the way, I was prepared to handle it. I had a backup plan. Sometimes, I even had a backup, backup plan.
Succeeding at work is very much the same. Even though you love your job, and may want to retire there, unforeseen things could happen. The company could go out of business, your boss could be replaced, or something else. If the worst were to happen to you, what would you do?
First and foremost, set aside an emergency fund, and start investing in your retirement early. When you have an emergency fund, you have options. You have a safety net. An emergency fund can allow you to get over a bump in the road without a major impact to your everyday life. It ensures you can pay your rent and put food on the table.
But, beyond the financial piece, there’s something equally important. When you surround yourself with only those from your current job, what happens if your workplace goes out of business? Who will you reach out to? Networking with people at different companies and in different industries helps to diversify your risk. It’s a bit like diversifying your financial investments. If one industry goes under, another may grow. In the same way that having money gives you choices, so does having an extended network.
And, when you are out there searching for a job – don’t fall into the trap of only interviewing with one company. Very often, we are so interested in one particular job that we can’t be bothered to apply anywhere else. We’re certain this is the job we want and we’re going to spend every spare moment trying to turn this job into a reality. But, what happens when the job is put on hold? Or what happens when someone else is hired? Or even worse – what happens when they give you a lowball offer? If you are unhappy with your current job, these scenarios can take away all your power. They may put you in a situation to take a job you don’t really want, for less money than you’re worth.
I hate to be too negative, but I often think about the question, “What’s the worst thing that could happen?” Then, I plan for what I’d do in the worst case scenario. Rarely does it get that bad, but because I’ve already planned for it, things turn out much better than they would have otherwise.
As the title of my newsletter this week says, plan for the worst, but work toward the best!
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Happy hunting!
Angela Copeland
@CopelandCoach
Resume Preparation
One of the hardest parts of looking for a job isn’t the looking part. It’s what happens during preparation. In particular, writing a great resume can be an incredibly stressful feat.
Imagine this. You’re asked to put an entire summary of your life down on paper. But, it must fit on one or two pages, or it won’t be read. It must be 100% accurate, or you could be fired by your future employer. It must tell the story of every career victory, or no one will take you seriously. It must not make you look too old, or too young, or you could be perceived as incompetent. Oh, and it should be up to date – always. You never know when someone might ask for it.
For these reasons, it’s often easier to help someone else with their resume than to begin to revise your own. But, when you do begin, there are a few important things to keep in mind.
First, remember that there’s no one way to write a resume. Every person has their own opinion of how resumes should look, so it’s unlikely everyone will love yours. Find a layout you like, and solicit friends for feedback. If each person is giving you the same feedback, listen. If nine out of ten people love your resume and number ten doesn’t, listen to the first nine.
Think of your resume like a Google search results page. When you’re searching for something on Google, you only read down just far enough to get what you need. Hiring managers are the same way. They’ll scan down your resume and will stop at some point when they feel like they know enough about you. Be sure the most important things are listed first.
Work to minimize distractions. If you’re concerned about your age, remove your college graduation year. Consider dropping off your early jobs that no longer apply. Use an up to date e-mail address by staying away from AOL and Comcast emails. If you’re applying at an organization that is not affiliated with a particular religion or political group, consider reducing indirect references about faith or political party.
Don’t be shy. Give yourself credit for everything you’ve achieved. And, use numbers to quantify your results. For example, a military veteran may have something on their resume about how they managed a team. But, if you ask them how big the team was, you’ll learn they were managing 300 people. To the veteran, this seems completely normal. To an outsider, not only is this not normal, but it’s incredibly impressive. Quantifying your results helps someone in another industry or job function to understand what you really did.
And, most of all, avoid grammatical errors. This is a tough one, as there is so much of your life packed onto those few pages. It seems like a tiny mistake shouldn’t matter very much. But, you’d be surprised at just how often a hiring manager will toss a resume in the garbage over an incorrect verb tense, or a random word in the wrong place. Even when writing isn’t part of your job, you’re judged on it. Run your resume through spell check, read it out loud to yourself, and ask a grammar buff friend to take a look.
As painful as putting together a resume is, the good news is that it’s part of the preparation process. It’s done ahead of time. And, you can get help along the way. There’s no reason your resume should do anything other than add to the case that you’re the perfect candidate for the job.
Angela Copeland is CEO and founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.
115 | How To Be Awesome at Your Job – Pete Mockaitis, CEO of Optimality in Chicago, IL
Episode 115 is live! This week, we talk with Pete Mockaitis in Chicago, IL.
Pete is an award-winning trainer who has served clients in over 50 countries. His work has enhanced Fortune 100 corporations, high-growth startups, and major nonprofits. He’s conducted coaching sessions for over 700 thinkers from every Ivy League university and world-class organizations including Apple, Goldman Sachs, Google, and the United Nations. He is also the host of the How to Be Awesome at Your Job Podcast — and CEO of Optimality.
On today’s episode, Pete shares his secrets to getting hired at — and succeeding at a top consulting firm.
Listen and learn more! You can play the podcast here, or download it on Apple Podcasts or Stitcher.
To learn more about Pete and his podcast, check out his website at www.awesomeatyourjob.com. You can also find him on Twitter at @PeteAwe, and on Facebook at www.Facebook.com/petefans.
Thanks to everyone for listening! And, thank you to those who sent me questions. You can send your questions to Angela@CopelandCoaching.com. You can also send me questions via Twitter. I’m @CopelandCoach. And, on Facebook, I am Copeland Coaching. Don’t forget to help me out. Subscribe on Apple Podcasts and leave me a review!
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