Get Inside the Head of the Job Seeker
Typically, this column is targeted toward the job seeker. Today, I’m going to take a slightly different approach. I’ve received the same question from multiple different employers in the past week, “How can I hire better candidates?”
Although this sounds like a straightforward question, the answer isn’t so easy. But, I’m going to try to share a few observations with you that I’ve seen working with job seekers.
The internet has changed the job search game. In particular, candidates are studying employer reviews. Sites such as Glassdoor.com and Indeed.com both give employees a way to leave a company reviews in the same way that they’d leave restaurant reviews on Yelp. If you’re hiring, check yours and do what you can to improve it.
Beyond online reviews, job seekers are looking for fulfillment and flexibility. Rarely are candidates looking for money alone. They want to be able to work from home on Friday or to have more vacation time with their families. They want to be able to take leave when their children are born. They’ve been down the road of being worked to the bone and they want to get closer to happiness and balance. Although they value money, they’d often give up some to feel happy at work.
Last, but not least, the job seeker wants to feel like a respected human being during the job search process. It makes them uncomfortable to be forced to divulge too much sensitive information such as their entire pay history. It’s upsetting when a company asks them to do extensive homework in early stages of the interview, such as building a portfolio or completing other paperwork beyond a normal application. Job seekers understand why this type of information gathering can be helpful, but wait to ask it of them until they’ve made it to the final stages of the interview process.
And, when you make a promise to the job seeker, keep it. You expect them to keep their promises to you. They expect you to do the same. When you tell the job seeker that you’ll let them know something by Friday, let them know something by Friday. If you haven’t been able to come to a decision for one reason or another, let them know that. They’ll understand. But, what they won’t understand is radio silence.
If you’ve spent hours interviewing a candidate and then decide not to move forward, send them a personal email to let them know. If they email you after the interview, respond. Don’t ignore them or send an automated email. If the candidate asks why they weren’t selected, consider giving them feedback. Candidates are left reeling after a great interview when they aren’t selected. Perhaps there was nothing wrong with the candidate, they were just second in line. Let them know. You may want to hire them for another job one day.
In summary, job seekers want to be treated with honesty and respect. If you value them, they will value your company.
Angela Copeland is a Career Coach and Founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.
135 | Brainfluence – Roger Dooley, Austin, TX
Episode 135 is live! This week, we talk with Roger Dooley in Austin, TX.
Roger is an author, international keynote speaker, and consultant. He is a recognized expert in the use of brain and behavior research to improve marketing, sales, and customer experience. He’s the author of the best-selling book Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing. Roger also writes the popular blog Neuromarketing, and the Brainy Marketing column for Forbes.
On today’s episode, Roger shares what motivates us at work, why first impressions matter, and how to use the concepts of pricing to negotiate a job offer.
Listen and learn more! You can play the podcast here, or download it on Apple Podcasts or Stitcher.
Thanks to everyone for listening! And, thank you to those who sent me questions. You can send your questions to Angela@CopelandCoaching.com. You can also send me questions via Twitter. I’m @CopelandCoach. And, on Facebook, I am Copeland Coaching.
Don’t forget to help me out. Subscribe on Apple Podcasts and leave me a review!
It’s really okay to say no.
Okay, this is going to sound strange. But, bear with me. After having coached hundreds of folks on their job searches, I’ve noticed a pattern. And, it’s not one I would have expected.
What’s one of our number one fears when it comes to job searching? It’s actually that we will get the job! That’s right. We are afraid of being offered a job.
Why in the world would that be the case? It’s a great question, and the answer to this important question could unlock a key to the job search.
First, let’s rewind a bit. Think back on how you got your current job. Then, think about how you got the job before and the job before that. If you’re like most people, you got most of your jobs through a networking contact. Someone happened to know who you were. They thought you might be a great fit, and they offered you a job. It was as simple as that.
This makes our deliberate job search so much more difficult. We have much less experience selecting what we want to do, and then going after it. We’ve typically just gone with the flow. If a friend thought we might be good at sales, we tried sales. If an uncle had an operations role available at his company, we gave it a shot.
Proactively and deliberately searching for a job takes on so much more responsibility for our own futures. So, why would we fear a job offer when we are clearly looking for a new job?
Well, if you’re like most people, you have taken most every (if not every) job you have ever been offered. When your friend or your uncle told you about a great opportunity, you went for it.
The thing is, when you aren’t quite sure what you want to be, you might be afraid of getting a job offer because it could mean taking a job that’s not right for you. We are afraid that we will be offered something because we assume that being offered a job means taking a job.
So, we sit and stir. We think and think about what we might want to be – one day. But, we are so paralyzed with fear about making the wrong choice that we make no choice.
But, what if – what if we decided that it would be okay to say no to a job offer that didn’t feel like the right fit? What if we decided that it wouldn’t be wasting the company’s time to go through the interview process, even if we didn’t take the job?
My guess is that we would be less paralyzed by fear. We would look at job searching more like a fact finding mission rather than a scary commitment. And, why not? The company would happily interview a candidate five times before walking away if there wasn’t a good fit. Why wouldn’t we as candidates be willing to do the same thing for ourselves?
Angela Copeland is a Career Coach and Founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.
Should I go back to graduate school?
“Should I go back to graduate school?” This is a question many professionals wonder about each day. If you’ve struggled to find a new job in the difficult economy, you may be seriously considering it.
I challenge you to carefully weigh the pros and cons of graduate school before enrolling. It’s both expensive and time-consuming, so if you’re going to go, you want it to be for the right reasons.
If you’ve had trouble finding a new job, and think graduate school is your golden ticket to that perfect opportunity, think again. After graduating, you’ll find yourself going through the same process you are today: building your network, applying for jobs and interviewing. Contrary to popular belief, job offers will not pour in just because you have an additional piece of paper from another university.
Do a cost-benefit analysis of a graduate degree. Add up the total cost of your education, including salary you will forego while in school and the cost you’ll pay in tuition and expenses, such as books. How does the total cost compare to the increase in salary you expect to see after graduation?
If you want to go because you’re not sure of what you want to do with your life, look for another alternative. Graduate school is a very expensive way to figure out what it is you want to do. If you’re unsure, talk to professionals who work in the fields you’re interested in to learn about what they do. Look for an internship or volunteer opportunities to test the waters with less commitment.
Most of all, don’t go back just because society dictates that you should – or because mom and dad think it’s important. Society isn’t going to pay off your student loans, or stay up late at night to help you study.
On the flip side, there are a number of very good reasons to go back to graduate school. I went back 10 years ago and earned a Master of Business Administration. I did it because I was often pigeonholed with an undergraduate degree is in engineering, and wanted to move up in the ranks of management. I also knew that financially, the investment would pay off at future jobs. It opened doors that allowed me to grow my career.
Another great example of when a graduate degree makes sense is when you want to work in a profession like law or medicine. These are both examples of jobs that require advanced and highly specialized degrees. Without a medical degree, you can’t practice as a doctor.
If you’re still unsure if graduate school is for you, Google “grad school calculator.” You’ll find a number of sites that help with your own cost-benefit analysis. They’ll look at your current salary, the cost of graduate school and your expected future salary.
Whatever decision you make, be confident in your choice. Understand what you’ll give up and what you’ll get in return to ensure a positive experience, whichever direction you choose.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Happy hunting!
Angela Copeland
@CopelandCoach
Please, let your child grow up.
Today’s young people are more thoughtful and kinder than many of the older job seekers they’re competing against. They care about making a difference more than their own personal finances or another self-serving endeavor. From the outside, it seems that parents are pouring more of themselves into these young hearts and minds than ever before. This effort is incredibly admirable.
But, can I please make a plea to you, Mom and Dad? Once your kids are on their way out of college, please let them grow up.
Very often, parents want to perform a job search on behalf of their child. The parents mean well. They don’t want the child (or should I say adult) to struggle on their way into the real world. The problem is, brokering the child’s job search doesn’t do the child any favors.
Many young people today seem to be so used to parental involvement that they don’t recognize their parent’s behavior as unusual. This means that they don’t push back when the parent has crossed a line.
But, you know who does think it’s unusual? The hiring manager and the other people in the child’s life who might otherwise help them to find a job. Whether they share their thoughts or not, they’re thinking it.
Struggling to find a job is part of life. That may sound strange, but the process of finding a job doesn’t just land us a place to work – it teaches us how to look for a job. It teaches us how to network. It teaches us how to solve problems. And, sometimes the process of looking can also teach us what we do and don’t want to do for a living. Those are very important lessons. Lessons that we will miss if mom and dad serve us a job on a platter.
Don’t get me wrong. Advice from a parent is incredibly valuable. Talk to your kids. Answer their questions. Give them guidance. You’ve been down the road and you have so much helpful information to share.
Then, take a step back. Let your child do the work. You wouldn’t take a math test for them in high school. You’d help them study and then you’d let them prove themselves in the classroom.
Last year, I interviewed a Chief Marketing Officer for my podcast. He described a situation to me where a young employee received a performance review they didn’t like. You won’t believe what happened. Mom called him to talk over her child’s concerns. Can you imagine how much that hurt the child’s future? The child missed the lesson, and in the process, they lost the precious respect of their boss.
I get it. Parents are just trying to help. But, at this stage of life, parents will be the most helpful from the sidelines. Trust that you’ve been in enough work to this point. Your young person has their head on straight. They know what’s important to them. Now, let them go out and get it.
Angela Copeland is a Career Coach and Founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.
134 | Getting Great References – Ray Bixler, Philadelphia, PA
Episode 134 is live! This week, we talk with Ray Bixler in Philadelphia, PA.
Ray is the CEO of SkillSurvey, an online reference checking firm that helps organizations recruit, hire, and retain talent. In addition, Ray has more than 20 years of human resource and career development experience.
On today’s episode, Ray shares his advice for identifying and getting great references. He shares the latest trend in reference checking technology. And, he also shares tips on how to avoid common mistakes we make as job seekers.
Listen and learn more! You can play the podcast here, or download it on Apple Podcasts or Stitcher.
To learn more about Ray and his company SkillSurvey, visit his website at www.skillsurvey.com.
Thanks to everyone for listening! And, thank you to those who sent me questions. You can send your questions to Angela@CopelandCoaching.com. You can also send me questions via Twitter. I’m @CopelandCoach. And, on Facebook, I am Copeland Coaching.
Don’t forget to help me out. Subscribe on Apple Podcasts and leave me a review!
Pay me fairly!
Let’s face it. We all want to be paid fairly. But, what “fair” means can be hard to tell.
After all, we were all taught not to talk about a few key things with others: politics, religion, and money. So, how can you know how much you’re worth on such a taboo topic?
As you can imagine, determining whether or not you’re being paid fairly can be tricky. But, fortunately, the internet is making it a little easier.
Research is where it’s at. You need data to help you determine what’s truly fair. Here are a few ideas for helping you to determine your fair market value.
Salary.com – Salary.com provides salary data by zip code and title. This can be useful information, especially if you’re searching at a small company.
Glassdoor.com – Glassdoor compiles anonymous, self-reported salary data. It’s reported by title, location, and company. They also rolled out a new tool earlier this year that can be very helpful called the “Know Your Worth Tool.” And, best of all, Glassdoor periodically sends you updates to let you know if your market value is increasing or decreasing.
Your University – One area that many job seekers overlook is called a post-graduation report. Most universities put these reports out, sharing how much their graduates make 1-2 years after graduation. Some also include data about the specific companies their graduates are working for. Although this report is the most helpful when you’re a young professional, it can help to provide another data point in your search for information.
Last, the good old fashioned way of salary research can help here too. Talking with friends a little more openly about money can shed quite a bit of light. And, if all else fails, a few competitive job offers from other companies will definitely give you a better idea of what your current going rate is.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Happy hunting!
Angela Copeland
@CopelandCoach
Questioning Your Hiring Manager
Sometimes, getting a job is dependent more on what you ask than what you answer. Let me explain what I mean by this. We spend so much time preparing for how we will answer the hiring manager’s questions, yet very little time thinking about what we want to know.
I often compare job interviews to dating. And, I don’t know about you, but I’ve never been on a first date where I hoped that the guy sitting across from me would propose. That would be crazy, right? But, somehow, we do it every day with job interviews. We show up just hoping to be picked. We forget to think about whether or not we actually like the company.
The place where this is especially problematic is with the questions we ask. Very often, during a job interview, the hiring manager will say, “Do you have any questions I can answer for you?” If we’ve been in an all-day interview, it’s not uncommon to have gotten all of our questions answered over the course of the day. We may respond with an honest, “No, thanks. I’ve already gotten all of my questions answered.”
This response seems reasonable. Unfortunately, many hiring managers don’t think so. It surprises me the number of hiring managers I’ve talked to who are stuck on this issue. When the job seeker doesn’t ask questions, the hiring manager doesn’t assume their questions were really answered. They assume the job seeker isn’t interested. That’s right – they think you don’t care about the job.
Well, we all know that isn’t true. You didn’t take off an entire day at work to interview for a job you don’t care about!
Let’s avoid this unnecessary hurdle of the job search process. Make a list of questions. Research questions online. Keep more questions on hand than you’ll need, with the expectation that you will only ask a few of them.
If you find that by some chance, the hiring manager does manage to answer all of your questions, don’t stop there. Think of more on the fly. I know this can sound daunting, but here is an example of a question that the hiring manager probably didn’t fill you in on already.
“Why did you choose to come work here, and what’s your favorite thing about the company?”
This is a good question, because it helps you to learn more about the hiring manager. It gets them talking about themselves. It helps you to learn more about the company. And, most likely, it will be a question the hiring manager didn’t answer before. As hiring manager’s, we tend to focus on asking the candidate questions – and on sharing information about the role. We are rarely talking about our own personal experiences.
Before your next interview, list everything you want to know. Decide whether the company is a fit for you, and avoid being the desperate candidate. It will help you get your questions answered, and will increase the chance of a job offer.
Angela Copeland is a Career Coach and Founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.
133 | Surviving Unplanned Career Change – Michelle Hynes, Portland, Oregon
Episode 133 is live! This week, we talk with Michelle Hynes in Portland, Oregon.
Michelle is a coach and consultant with deep roots in mission-focused organizations. She has a passionate interest in how people navigate planned and unplanned change. Michelle helps to ease transitions, nurture growth, and create supportive structures for teams.
On today’s episode, Michelle shares her tips on surviving unplanned career change, from reaching out to friends for help to job seeking to talking about what happened.
Listen and learn more! You can play the podcast here, or download it on Apple Podcasts or Stitcher.
To learn more about Michelle, visit her website at http://www.michellehynes.com/. Here are links to the additional resources Michelle mentions in the episode.
- Marci Alboher, The Encore Career Handbook: How to Make a Living and a Difference in the Second Half of Life
- Laura Gassner Otting, Mission Driven: Moving From Profit to Purpose
Thanks to everyone for listening! And, thank you to those who sent me questions. You can send your questions to Angela@CopelandCoaching.com. You can also send me questions via Twitter. I’m @CopelandCoach. And, on Facebook, I am Copeland Coaching.
Don’t forget to help me out. Subscribe on Apple Podcasts and leave me a review!
Career Changes for Scientists
I’ve recently received multiple letters from scientists in the research community with questions about their career transitions. Most likely, this is because of the large number of folks I meet from the medical research community. They’re developing new technologies for things from vaccines to cancer cures.
Researchers struggle with a problem workers in all sectors face: how to change industries. Most get into research with a three- to five-year contract. But this is not before completing a lengthy Ph.D. program. By the time their contract ends, the researcher may be in their 30s or early 40s.
With no experience in corporate America, and with little support about where to begin, many of these brilliant scientists struggle to decide what’s next. The most common choices are to continue in research or to take the corporate route. Often, staying on the same path is easier, but it is not always the most desirable choice.
For those interested to make a transition, one of the first steps is to ask for help. Connect to colleagues you already know, whether they were classmates, professors or co-workers. Expand your network to corporate workers. Ask these connections, new and old, how they made large career transitions. Ask what they like and dislike.
Pay close attention to how you feel when you learn about their experience. Does the idea of sitting in a cubicle all day or being held to strict deadlines make you cringe? Or does working for a big corporation excite you? If you decide that corporate is for you, there are a few places to start.
Begin by cleaning up your resume or CV, and start applying for jobs. Don’t let the minimum requirements stop you. Keep in mind that it’s rare for a company to find the perfect candidate. If you’re confident that you can do a job, apply. Let the company decide whether or not to hire you.
Make sure you have at least one nice suit for interviews. Corporate is more formal than what you may be used to. Do your best to show you can fit into the new environment.
Practice your pitch. You need to be comfortable explaining why you want to make a career change. You are your own marketer and must help others understand your desire to make a switch. Not everyone you speak with will understand your industry jargon. Try explaining your job and career goals to an aging loved one to ensure you’re communicating in a clear manner.
Interview for as many positions as you can, at least in the short term. Remember that every interview is practice for the next one. If you don’t get this job, you’ll be more prepared for the next interview. Multiple interviews will also give you a better idea of what is available in the market, differences in companies, and your overall market value.
Being persistent with these simple steps will help you to take your career in a new direction, whether it’s from research to corporate or between other industries.
I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.
Happy hunting!
Angela Copeland
@CopelandCoach
Copeland Coaching Podcast
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