HR Is Not Your Friend

What’s the biggest misunderstanding in the modern workplace? It’s that HR is your friend.

You’ve probably heard the rumors. HR is there to help you. If you’re having a problem with a coworker or your boss, you should call HR. They’ll sort it out for you. They’re there to help the little guy. HR will stick up for you.

Does this sound familiar? If so, your HR department has done a great job with their own PR. And, it makes sense. HR departments want you to feel comfortable with them. They also often help to facilitate things like company holiday parties. They help with responsibilities that almost feel paternal, such as helping with health insurance, performance reviews, and vacation.

But the truth of the matter is a little different. HR is there to protect the company. You heard that right. HR is responsible to protect the company, not the employees. And, in situations where the company is protecting an employee, it’s because they are hoping to protect the company from a potential lawsuit.

You heard me right. I know it can be shocking, but it’s true. So, how can this impact your job, and what should you do?

Many employees who are having a problem with a colleague or boss will turn to HR for help first. They’ll call at the first sign of trouble. HR will welcome the employee in with open arms. The employee will feel comfortable to vent all of their frustrations about their boss.

The problem is, this can backfire fast. One minute, you feel like they’re enlisting the help of HR. The next minute, they’ve got their eye on you, and your boss isn’t happy. I don’t think I’ve ever heard of a situation where going to HR resulted in an improved situation with a boss. But, I’ve heard of many situations where someone was fired or pushed out shortly after talking to HR. On top of looking out for the company’s best interest, HR is not made up of therapists. They’re not there to help sort out personality differences.

Now, don’t get me wrong. If you are being harassed or something illegal or dangerous is going on, HR may be the answer. But, for many other issues, they are not.

Rather than go to HR, you should start by trying to talk to the person directly. Although it can be hard, direct conversations can sometimes help to resolve problems and increase trust. If this doesn’t work or is not an option, you may want to consider speaking to the person above your boss. Or, you may want to talk to someone else in a leadership role. Sometimes, those in leadership can help you to navigate a tricky situation.

I know work can be tough. I’ve been there. But, call a friend. Call a therapist. Call your mom. But, think hard before you call HR. They are not there to be your friend.

I hope these tips have helped you. Visit CopelandCoaching.com to find more tips to improve your job search. If I can be of assistance to you, don’t hesitate to reach out to me here.

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Happy hunting!